Transformation Services Agreement - NSW Department of Education ...
Transformation Services Agreement - NSW Department of Education ...
Transformation Services Agreement - NSW Department of Education ...
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Contents<br />
Part 1 - Introduction ....................................................................................................................4<br />
1. Definitions and interpretation ....................................................................................4<br />
2. Commencement.........................................................................................................14<br />
Part 2 – <strong>Services</strong>........................................................................................................................15<br />
3. Objectives <strong>of</strong> the agreement ....................................................................................15<br />
4. Scope <strong>of</strong> the agreement............................................................................................17<br />
5. Contractor's assessment <strong>of</strong> scope and risk ...........................................................17<br />
6. Acceptance ................................................................................................................18<br />
7. Service Levels............................................................................................................18<br />
8. DEC Resources..........................................................................................................18<br />
9. [Omitted.]....................................................................................................................19<br />
Part 3 – Financial arrangements ..............................................................................................20<br />
10. [Omitted.]....................................................................................................................20<br />
11. [Omitted.]....................................................................................................................20<br />
12. [Omitted.]....................................................................................................................20<br />
Part 4 - Relationship management ..........................................................................................21<br />
13. Relationship management........................................................................................21<br />
14. [Omitted.]....................................................................................................................22<br />
15. [Omitted.]....................................................................................................................22<br />
16. [Omitted.]....................................................................................................................22<br />
17. Documentation ..........................................................................................................22<br />
18. Quality system ...........................................................................................................22<br />
19. Change control ..........................................................................................................23<br />
Part 5 – Information protection ................................................................................................24<br />
20. Confidential Information ...........................................................................................24<br />
21. [Omitted.]....................................................................................................................26<br />
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