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2002 - 2003 Annual Report - Tourism Australia

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Italy<br />

The ATC resumed its presence in Italy after an absence of almost one year and embarked on a<br />

new marketing and promotion strategy to rebuild interest from this market.<br />

A slow-down in bookings to <strong>Australia</strong> was experienced from March through June <strong>2003</strong> in response<br />

to world events, however appeared to be recovering again towards the end of the financial year.<br />

<strong>Australia</strong> received a total of 42,500 visitors from Italy during the year, a decrease of 11 per cent<br />

on the previous year.<br />

There was encouraging growth of new specialised wholesale and retail operators, broadening<br />

the distribution network for <strong>Australia</strong>.<br />

Highlights and activities<br />

• A recovery campaign was implemented<br />

to stimulate the Italian market including<br />

half page newspaper ads in the major<br />

papers and an online campaign which<br />

received record user sessions on<br />

australia.com. Over 20 campaigns were<br />

undertaken in the market throughout<br />

the year with key industry partners.<br />

• In partnership with Qantas, a<br />

motivational 16-page colour flyer was<br />

printed and inserted in 1.5 million<br />

copies of Italy’s two leading daily<br />

newspapers, Il Corriere della Sera and<br />

La Republica in July <strong>2002</strong>.This<br />

generated an estimated 1,200 bookings.<br />

• <strong>Australia</strong>n model Megan Gale was<br />

recruited to represent the ATC in Italy<br />

as <strong>Australia</strong>’s <strong>Tourism</strong> Ambassador,<br />

providing a unique opportunity to<br />

boost the profile of <strong>Australia</strong> in<br />

the market.<br />

• A successful partnership with<br />

Austrade helped to consolidate a<br />

major integrated campaign between<br />

the ATC, Western <strong>Australia</strong>n Tourist<br />

Commission, Emirates Airlines and<br />

seven wholesalers, aimed at attracting<br />

Italians to <strong>Australia</strong> during the<br />

European winter.<br />

• A total of AUD$48.7 million in editorial<br />

publicity on <strong>Australia</strong> was generated in<br />

Italy.This included coverage in monthly<br />

travel magazine, Gente Viaggi, and Io<br />

Donna, Italy’s leading national<br />

newspaper as well as a radio<br />

promotion on Radio Monte Carlo.<br />

• Training for 1,600 individual travel<br />

agents was conducted through the<br />

Aussie Specialist Program, growing the<br />

ATC database of retail agents to 2800.<br />

• Membership to the online travel<br />

club in Italy increased from 1500 to<br />

4000 members.<br />

<strong>Australia</strong>n model, Megan Gale, was recruited as<br />

<strong>Australia</strong>’s <strong>Tourism</strong> Ambassador to Italy<br />

30

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