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15 years of flying above the clouds<br />
with “the CLICK OF A mouse” Text: Aleš Kersnič<br />
Ever since we have had our own website, that is, since 1998, <strong>Adria</strong> <strong>Airways</strong> has been<br />
trying to keep up with developments in the field of the Internet as well as online<br />
sales. Our website offers our visitors or passengers all the useful information<br />
and instructions they need for their business or leisure travel. This was made<br />
possible by introducing the online ticket reservation programme. In March 2004, this<br />
programme was connected and upgraded with the credit card payment programme.<br />
Visitors can book and purchase tickets and rent a<br />
vehicle at the website www.adria.si. The option of<br />
booking a hotel room is also in preparation as well<br />
as a new offer providing insurance for cancellation<br />
and some other special offers that we will keep<br />
a secret for now. After purchasing the ticket, our<br />
website also allows passengers to check in for their<br />
flight via the web check-in.<br />
The design of the programme is simple and<br />
guides the user smoothly through the entire process<br />
necessary for reservation and purchase. If the<br />
user experiences any difficulties, we are happy to<br />
help and get the visitor out of their predicament.<br />
Many people are still afraid of online shopping<br />
abuse despite the fact that an online store cannot<br />
even operate without proper protection. All<br />
personal data entered on our website, both the<br />
passenger’s and those of the credit card holder,<br />
are secured using the Thawte security certificate.<br />
The credit card number, date of expiry and security<br />
code written on the back of the card are entered<br />
on the last payment page for each individual order<br />
or payment. The data on this page are secured<br />
using the Verisign security certificate.<br />
<strong>Adria</strong> <strong>Airways</strong> has chosen this method of ticket<br />
sales primarily in order to enable the purchase of<br />
cheap plane tickets and save our passengers the<br />
time that they would otherwise lose waiting in line.<br />
Our website www.adria.si also allows you to<br />
subscribe to our E-Newsletter, where we regularly<br />
inform you of the best plane ticket deals, competitions<br />
and other special offers and news.<br />
Ilustracija: Maja Jančič<br />
The website is also linked to our Facebook page,<br />
where you can also take part in competitions, as<br />
the attractive prizes in the form of plane tickets<br />
make your fingers slide across the keypad to the<br />
mouse all on their own. And everything is so much<br />
safer, easier and faster.<br />
Here are a few tips on how to find cheap plane<br />
tickets online:<br />
• make your reservation and purchase 7,14, 21<br />
or more days before your departure;<br />
• set your departure and return dates in advance;<br />
• if no reduced price seats are available for the<br />
day that suits you best, change the dates and<br />
try to find an alternative date;<br />
• we also advise you not to give up too quickly;<br />
sometimes everything is full and then a seat<br />
becomes vacant the following day and you<br />
can purchase it at a reduced price;<br />
• include at least one weekend into your trip (the<br />
night from Saturday to Sunday);<br />
• travel in economy class is cheaper than the<br />
business class;<br />
• and of course, regularly follow the information<br />
on reduced plane ticket prices on our website.<br />
Currently, you can buy a ticket on the <strong>Adria</strong> <strong>Airways</strong><br />
website using the following credit cards:<br />
Visa , Mastercard/Eurocard, Diners club and<br />
Maestro (Activa Group only)<br />
Sometimes, you might experience some difficulties<br />
with the purchase. The tips below on why the<br />
authorisation might not have been successful<br />
may help you solve your problem:<br />
• the expenses on the credit card account have<br />
not been settled yet<br />
• the amount of the payment (of the ticket and<br />
airport charges) exceeds the limit on the credit<br />
card account<br />
• the wrong card number, date of expiry or security<br />
code has been entered<br />
• the contract between the bank and the card<br />
user contains an article forbidding the user from<br />
using the credit card for the purposes of online<br />
shopping<br />
• for certain types of cards, an additional security<br />
password is needed that the user produces at<br />
the request of the bank that issued the card<br />
• certain cards also require card readers in order<br />
to produce the additional security password; the<br />
user can obtain the reader from the bank that<br />
issued the card.<br />
If you have not yet visited our website www.adria.<br />
si, we invite you to start “surfing” and treat yourself<br />
to a trip to your favourite destination in Europe.<br />
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