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Februar, marec 2013 - Adria Airways

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15 years of flying above the clouds<br />

with “the CLICK OF A mouse” Text: Aleš Kersnič<br />

Ever since we have had our own website, that is, since 1998, <strong>Adria</strong> <strong>Airways</strong> has been<br />

trying to keep up with developments in the field of the Internet as well as online<br />

sales. Our website offers our visitors or passengers all the useful information<br />

and instructions they need for their business or leisure travel. This was made<br />

possible by introducing the online ticket reservation programme. In March 2004, this<br />

programme was connected and upgraded with the credit card payment programme.<br />

Visitors can book and purchase tickets and rent a<br />

vehicle at the website www.adria.si. The option of<br />

booking a hotel room is also in preparation as well<br />

as a new offer providing insurance for cancellation<br />

and some other special offers that we will keep<br />

a secret for now. After purchasing the ticket, our<br />

website also allows passengers to check in for their<br />

flight via the web check-in.<br />

The design of the programme is simple and<br />

guides the user smoothly through the entire process<br />

necessary for reservation and purchase. If the<br />

user experiences any difficulties, we are happy to<br />

help and get the visitor out of their predicament.<br />

Many people are still afraid of online shopping<br />

abuse despite the fact that an online store cannot<br />

even operate without proper protection. All<br />

personal data entered on our website, both the<br />

passenger’s and those of the credit card holder,<br />

are secured using the Thawte security certificate.<br />

The credit card number, date of expiry and security<br />

code written on the back of the card are entered<br />

on the last payment page for each individual order<br />

or payment. The data on this page are secured<br />

using the Verisign security certificate.<br />

<strong>Adria</strong> <strong>Airways</strong> has chosen this method of ticket<br />

sales primarily in order to enable the purchase of<br />

cheap plane tickets and save our passengers the<br />

time that they would otherwise lose waiting in line.<br />

Our website www.adria.si also allows you to<br />

subscribe to our E-Newsletter, where we regularly<br />

inform you of the best plane ticket deals, competitions<br />

and other special offers and news.<br />

Ilustracija: Maja Jančič<br />

The website is also linked to our Facebook page,<br />

where you can also take part in competitions, as<br />

the attractive prizes in the form of plane tickets<br />

make your fingers slide across the keypad to the<br />

mouse all on their own. And everything is so much<br />

safer, easier and faster.<br />

Here are a few tips on how to find cheap plane<br />

tickets online:<br />

• make your reservation and purchase 7,14, 21<br />

or more days before your departure;<br />

• set your departure and return dates in advance;<br />

• if no reduced price seats are available for the<br />

day that suits you best, change the dates and<br />

try to find an alternative date;<br />

• we also advise you not to give up too quickly;<br />

sometimes everything is full and then a seat<br />

becomes vacant the following day and you<br />

can purchase it at a reduced price;<br />

• include at least one weekend into your trip (the<br />

night from Saturday to Sunday);<br />

• travel in economy class is cheaper than the<br />

business class;<br />

• and of course, regularly follow the information<br />

on reduced plane ticket prices on our website.<br />

Currently, you can buy a ticket on the <strong>Adria</strong> <strong>Airways</strong><br />

website using the following credit cards:<br />

Visa , Mastercard/Eurocard, Diners club and<br />

Maestro (Activa Group only)<br />

Sometimes, you might experience some difficulties<br />

with the purchase. The tips below on why the<br />

authorisation might not have been successful<br />

may help you solve your problem:<br />

• the expenses on the credit card account have<br />

not been settled yet<br />

• the amount of the payment (of the ticket and<br />

airport charges) exceeds the limit on the credit<br />

card account<br />

• the wrong card number, date of expiry or security<br />

code has been entered<br />

• the contract between the bank and the card<br />

user contains an article forbidding the user from<br />

using the credit card for the purposes of online<br />

shopping<br />

• for certain types of cards, an additional security<br />

password is needed that the user produces at<br />

the request of the bank that issued the card<br />

• certain cards also require card readers in order<br />

to produce the additional security password; the<br />

user can obtain the reader from the bank that<br />

issued the card.<br />

If you have not yet visited our website www.adria.<br />

si, we invite you to start “surfing” and treat yourself<br />

to a trip to your favourite destination in Europe.<br />

13

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