Evaluation of the Maghreb Regional Training Programme - Indevelop

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3 E V A L U A T I O N C R I T E R I A A N D Q U E S T I O N S
reforms which have increased their ownership. AFs programme was implemented at
the right moment when ANAPEC’s needs were emerging.
Finally, AF assisted ANAPEC in how they could develop distance services taking
local conditions and constraints into account. The Swedish model was used as an example
to trigger reflection and discussion while copying the advanced Swedish PES
system was not considered appropriate for the PES-M and its country characteristics.
The model was used as an efficient tool adapted to local conditions. In other words,
ANAPEC selected from the model what they considered appropriate and with the
help from AF trainers and specialists developed their own system. ANAPEC underlines
that AF has helped them in structuring their ideas before reforming the web
based system and making it user friendly both for clients and staff.
Algeria
Modernisation of ANEM started in 2008 with different activities in the development
of human resources, staff training, provision of equipment and the development of IT
systems. Despite these activities the ratio jobseekers/advisor remains high (one adviser
for about 400 jobseekers). ANEM has a long tradition of bilateral cooperation in
different fields including staff training with Pôle Emploi and has cooperated with the
Spanish Research Institute for the Mediterranean Region (CIREM) in the field of employment
policies. In addition, the EU is planning to finance a 30 months project improving
ANEM’s organisation, including its structure and its services which it provides
to clients and staff training.
When ANEM joined the AF project, two staff members were nominated to work
with AF representatives to ensure smooth implementation of the project under the
supervision of the Director of Information, Surveys and Documentation (DIED).
In general, cooperation with AF is highly appreciated and ANEM has been impressed
with the professionalism of AF staff. AF’s support is closely linked to the core activities
of ANEM development (see below in 3.2 Components). ANEM representatives
realise that the Swedish model is advanced for their context, but AF’s staff were open
to take local constraints into consideration while ANEM was exposed to the Swedish
experience and chose to build its own structures, systems and tools based on the local
situation. AF’s support is relevant in view of other donor support but the future EU
cooperation will include areas that AF’s has supported during this programme.
In all three countries, the support offered by AF is relevant. AF’s approach and
open attitude in imposing the Swedish model but initiating a dialogue in which learning
and adapting to local circumstances prevail has contributed to the individual PESs
being in charge of professionalising their organisations and services. The support
provided to the three PES permits the organisations to select precisely what AF’s
comparative advantage is in comparison to other donors. It is precisely the technical
and practical support combined with their ability to mentor and facilitate that is relevant
and also effective. They also realise that AFs own work, however, is conducted
in a stable environment with ample resources. For the three PES, their choices for
support need to be well targeted as well as realistic given the human and financial
resources that are available to the them. They can, for example, not afford frequent
and very personalised individual assistance in the same way AF is provided to Swedish
jobseekers. Interlocutors indicate that their technical capacities are progressing but
that their workloads are demanding and that their organisations are not conducive to
work efficiently and effectively.
The regional perspective has provided the PES with opportunities to exchange
and both ANETI and ANAPEC consider the topics chosen for the three regional
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