SOLUTION - ScanSource

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(800) 944.2432 Formulaire de Commande (604) 303.9713 Télécopieur Nom de Compagnie:________________________ Numéro de Compte:________________________ Addresse de facturation:_____________________ ________________________________________ Numéro de Téléphone:______________________ Numéro de Télécopieur:_____________________ Numéro de Commande:_ ____________________ Authorizé par:_____________________________ Date de Commande:________________________ Representant de ScanSource:_________________ Addresse de livraison: _______________________________ _______________________________ _______________________________ A l’ attention de: _______________________________ Methude de livraison: p Lendemain (Aprés-Midi) p Livraison Terrestre p Autre MONTANT TOTAL 6 Logue Court, Greenville, South Carolina 29615
800-944-2439 ext. 4049 864-288-4702 Fax R.M.A. Request Form PLEASE COMPLETE THIS BOX Request Date:_____________________ Account #:_ ________________________ Sales Rep:_______________________ Dealer PO#:________________________ Company Name:_______________________________________________________ Contact:______________________________________________________________ Telephone #:_____________________ Fax #:_____________________________ E-mail:_____________________________________________________________ Replacement needed? p Yes p No Is box factory sealed? p Yes p No Overnight? p Yes p No For faster service, please enter your request on-line at scansource.com under Products and Promotions, then Warranties, Repairs & RMAs. In U.S. Return Product to: ScanSource, Inc. 8650 Commerce Drive, Suite 100 Southaven, MS 38671 Attn: RMA # In Canada Return Product to: ScanSource, Inc. C/O Purolator Logistics 35 Precison Road Etobicoke, Ont M9W 5H3 Attn: RMA # FOR SCANSOURCE USE ONLY RMA NUMBER: ISSUED BY : *DATE ISSUED: *Return within 30 days of above. Qty ScanSource Part # ScanSource Serial Number Problem Description Invoice # NON-DOA RETURNS POLICY - All products 1. NO open box returns for non-DOA products. Product box must be clean and undamaged, with no marks of any kind. This includes writing, stamps or shipping labels. i.e. Written RMA numbers. All products must be double boxed. 2. Original manufacturer’s packaging, both inside and outside must be included. Returns must be complete with all manuals, cables, warranty cards, static bags, etc. just as the customer received them. 3. Customers have 30 days from date of invoice to request a non-DOA return. The RMA # issued is valid for 30 days from issue date. 4. There will be a restocking fee on returns resulting from customer error. 5. Non-DOA configured product may not be returned. 6. For customers on credit terms, credit will be applied to your account when the product is received by ScanSource. 7. For customers on C.O.D. or credit card status, replacement product will be sent upon receipt of product by ScanSource. If desired, we will send replacement product at your normal C.O.D./credit card status and you can request from the Reseller Financial Services department a refund/credit to your card when the returned product is received by ScanSource. 8. Customer is responsible for freight costs when returning product. DOA RETURNS POLICY 1. Refer to manufacturer’s warranties and returns policies, available on the ScanSource website under our Reseller Support section. 2. If the product is tested and the problem is not duplicated, there may be a “no problem found” fee charged to the customer. 3. Products that show signs of use are not returnable to ScanSource as DOA. 4. For customers on credit terms, credit will be applied to your account when the product is received by ScanSource. Replacement product will be sent in advance, freight free via UPS Ground. 5. For customers on C.O.D. or credit card status, replacement product will be sent upon receipt of product by ScanSource. If desired, we will send replacement product at your normal C.O.D./credit card status and you can request from the Reseller Financial Services department a refund/credit to your card when ScanSource receives the returned product. Warranties and Policies Refer to manufacturer’s warranties and returns policies, available at scansource.com. Thank you for your information. You should receive a response from Customer Service within 24 hours.
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THE SOURCE FOR yOUR SOLUTION [ Alwa
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wE want to hElp you makE 2010 thE
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The online ToolS you need To GroW o
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meeT your Team front row left to ri
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Table of Contents listed by categor
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www.scansource.com • 800-944-2432
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About CognitiveTPG www.scansource.c
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Dolphin 6100 Mobile Computer www.sc
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Dolphin ® Mobile Computer, Image K
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Logic Controls Inc. Logic Controls
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CR1800 Series (18.8”W x 20”D x
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Ask your sales rep about telescopic
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Miscellaneous www.scansource.com
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Motorola Security Services IT TAKES
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I push ideas, not BOXES. Let’s fa
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GLe Series Performance Versatile Pr
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M84Pro High-Resolution GLe Series P
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TEKLYNX offers three great options
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Page 335 and 336: www.scansource.com • 800-944-2432
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Page 370 and 371: General Information continued RMA p
Page 372 and 373: Summary of Manufacturer’s Warrant
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Page 384 and 385: (800) 944.2432 Order Form (864) 288
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Page 392: © 2009 Datamax-O’Neil. All right
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