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Building trust<br />
through responsibility<br />
Our solid commitment combined with our culture and core values support our<br />
responsible business approach to deliver long-term business benefits.<br />
Conducting business responsibly is the foundation of our commitment<br />
to sustainability and corporate responsibility. Integrity,<br />
transparency and responsibility characterize the way we conduct<br />
business. It is critical to maintaining trust and credibility with<br />
customers, partners, employees, shareholders and other<br />
stakeholders.<br />
Governance framework<br />
Ericsson has Group policies, processes and directives within<br />
responsible sourcing, occupational health and safety (OHS),<br />
environmental management, anti-corruption and human rights,<br />
and other areas. The Ericsson Group Management System<br />
includes the Code of Business Ethics, Code of Conduct, OHS<br />
policy, and Sustainability Policy. We are committed to uphold the<br />
UN Global Compact Principles and to implement the UN Guiding<br />
Principles on Business and Human Rights throughout our business<br />
operations. Under our Global Assessment Program, an<br />
external assurance provider audits the implementation of these<br />
policies and directives, management of risks and achievement<br />
of objectives. Policies are regularly reviewed; several were<br />
strengthened in 2014.<br />
Code of Business Ethics<br />
Our Code of Business Ethics sets the tone for how we conduct<br />
business globally. It is acknowledged by all employees at the time<br />
of employment and repeatedly throughout the term of employment.<br />
We have zero tolerance for corruption and bribery, and have<br />
set high standards within the areas of responsible sourcing, the<br />
environment, occupational health and safety, human rights and<br />
labor across our operations.<br />
Strengthened focus on human rights<br />
Ericsson respects all internationally proclaimed human rights and<br />
strives to ensure that we are not complicit in human rights abuses.<br />
In 2014, we embedded a stronger human rights focus in our Code<br />
of Business Ethics and Code of Conduct (p.12).<br />
The Code of Conduct was strengthened with stronger labor<br />
standard protection in accordance with UN and customer requirements,<br />
including reference to the process for reporting violations,<br />
and requirements on suppliers to report breaches of the Code<br />
of Conduct.<br />
All employees are offered online training on sustainability,<br />
anti-corruption and other CR issues. About 90,000 employees<br />
have taken the anti-corruption training to date, which covers policies<br />
and requirements and explores challenges and dilemmas.<br />
In addition, specific training on human rights issues are provided<br />
for certain functions where human rights issues are especially<br />
relevant, for example, Sourcing, Security and Legal Affairs.<br />
Top-level commitment<br />
The CEO and senior management actively support the commitment<br />
to responsible business and are regularly informed of progress.<br />
Sustainability and CR objectives are part of the Ericsson<br />
Group 2014 balanced scorecard. A cross-functional Sustainability<br />
and CR Steering Group provides guidance for strategic and operational<br />
issues.<br />
The Board of Directors of the Parent Company is briefed twice<br />
a year on sustainability and CR matters; more often if needed. In<br />
2014, briefings covered sustainability and CR strategies and risks,<br />
performance, internal operations, OHS, environment, human<br />
rights challenges, and sales compliance processes and results.<br />
Ericsson | Sustainability and Corporate Responsibility Report 2014<br />
11