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Building trust<br />

through responsibility<br />

Our solid commitment combined with our culture and core values support our<br />

responsible business approach to deliver long-term business benefits.<br />

Conducting business responsibly is the foundation of our commitment<br />

to sustainability and corporate responsibility. Integrity,<br />

transparency and responsibility characterize the way we conduct<br />

business. It is critical to maintaining trust and credibility with<br />

customers, partners, employees, shareholders and other<br />

stakeholders.<br />

Governance framework<br />

Ericsson has Group policies, processes and directives within<br />

responsible sourcing, occupational health and safety (OHS),<br />

environmental management, anti-corruption and human rights,<br />

and other areas. The Ericsson Group Management System<br />

includes the Code of Business Ethics, Code of Conduct, OHS<br />

policy, and Sustainability Policy. We are committed to uphold the<br />

UN Global Compact Principles and to implement the UN Guiding<br />

Principles on Business and Human Rights throughout our business<br />

operations. Under our Global Assessment Program, an<br />

external assurance provider audits the implementation of these<br />

policies and directives, management of risks and achievement<br />

of objectives. Policies are regularly reviewed; several were<br />

strengthened in 2014.<br />

Code of Business Ethics<br />

Our Code of Business Ethics sets the tone for how we conduct<br />

business globally. It is acknowledged by all employees at the time<br />

of employment and repeatedly throughout the term of employment.<br />

We have zero tolerance for corruption and bribery, and have<br />

set high standards within the areas of responsible sourcing, the<br />

environment, occupational health and safety, human rights and<br />

labor across our operations.<br />

Strengthened focus on human rights<br />

Ericsson respects all internationally proclaimed human rights and<br />

strives to ensure that we are not complicit in human rights abuses.<br />

In 2014, we embedded a stronger human rights focus in our Code<br />

of Business Ethics and Code of Conduct (p.12).<br />

The Code of Conduct was strengthened with stronger labor<br />

standard protection in accordance with UN and customer requirements,<br />

including reference to the process for reporting violations,<br />

and requirements on suppliers to report breaches of the Code<br />

of Conduct.<br />

All employees are offered online training on sustainability,<br />

anti-corruption and other CR issues. About 90,000 employees<br />

have taken the anti-corruption training to date, which covers policies<br />

and requirements and explores challenges and dilemmas.<br />

In addition, specific training on human rights issues are provided<br />

for certain functions where human rights issues are especially<br />

relevant, for example, Sourcing, Security and Legal Affairs.<br />

Top-level commitment<br />

The CEO and senior management actively support the commitment<br />

to responsible business and are regularly informed of progress.<br />

Sustainability and CR objectives are part of the Ericsson<br />

Group 2014 balanced scorecard. A cross-functional Sustainability<br />

and CR Steering Group provides guidance for strategic and operational<br />

issues.<br />

The Board of Directors of the Parent Company is briefed twice<br />

a year on sustainability and CR matters; more often if needed. In<br />

2014, briefings covered sustainability and CR strategies and risks,<br />

performance, internal operations, OHS, environment, human<br />

rights challenges, and sales compliance processes and results.<br />

Ericsson | Sustainability and Corporate Responsibility Report 2014<br />

11

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