OkCBP

contents
About Ericsson ............................................................. i
Letter from the CEO ..................................................... 2
Letter from the VP of Sustainability and CR ...................... 3
2014 at a glance .......................................................... 4
Strategy to drive positive change and reduce risk .............. 6
Engaging with stakeholders .......................................... 7
Advocating for change ................................................. 7
Our most important sustainability impacts . . . . . . . . . . . . . . . . . . . . . . . . 8
Our key objectives and achievements
are on pages 52–53. We also report
progress on earlier objectives throughout
the report, noted on various pages
with the following icon.
CONDUCTING BUSINESS RESPONSIBLY
Building trust through responsibility ............................... 11
Managing human rights challenges ............................... 12
Due diligence in the sales process ................................ 15
Anti-corruption a top priority ........................................ 16
Proactive engagement on responsible sourcing. .............. 17
Raising transparency on conflict minerals ....................... 19
A strengthened approach to health and safety ................ 20
10
People
Our people anchored by core values .......................... 21
Building skills for the Networked Society . . . . . . . . . . . . . . . . . . . . . 22
Committed to diversity and inclusion .......................... 23
Facts and figures. .................................................... 25
ENERGY, ENVIRONMENT AND CLIMATE CHANGE
On energy and climate, ICT enables transformation ......... 27
Assessing ICT sector carbon footprint ........................... 29
Rethinking energy performance .................................... 30
Handling e-waste responsibly. ...................................... 33
Improving performance of our own operations ................ 34
Facts and figures ....................................................... 35
26
Enabling a low-carbon economy
Enabling a low-carbon economy ................................ 36
Intelligence in the grid .............................................. 38
Transport shifts gears. .............................................. 39
COMMUNICATION FOR ALL
Connecting the unconnected ....................................... 41
Mobile money meets needs of unbanked ....................... 42
Bringing 4G to Peruvian Amazon .................................. 43
Connecting community kiosks in Africa .......................... 43
Extending the reach of Connect To Learn ....................... 44
Ericsson Response. .................................................... 46
Reconnecting families . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Transforming young lives on path to peace ..................... 48
Breaking down barriers ............................................... 49
40
In recognition . ........................................................... 51
Objectives and achievements ...................................... 52
GRI Index . ................................................................ 54
Auditors’ Combined Assurance Report ......................... 56
Engage with us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Ericsson | Sustainability and Corporate Responsibility Report 2014
1