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GRI Index Full reporting online GRI Reporting element Reference PROFILE 1. STRATEGY AND ANALYSIS 1.1 CEO statement about the relevance of sustainability to the organization 1.2 Description of key impacts, risks, and opportunities 2. ORGANIZATIONAL PROFILE AR p.04 S&CR p.02 AR p.149 S&CR p.50 2.1 Name of the organization GRI 2.2 Primary brands, products, and/or services AR p.08 2.3 Operational structure of the organization AR p.08 2.4 Location of organization’s headquarters AR p.177 2.5 Countries where the organization operates AR p.47 2.6 Nature of ownership and legal form AR p.134 2.7 Markets served AR p.47 2.8 Scale of the reporting organization AR p.55 2.9 Significant changes during the reporting period AR p.08 2.10 Awards received in the reporting period GRI 3. REPORT PARAMETERS 3.1 Reporting period GRI 3.2 Date of most recent previous report GRI 3.3 Reporting cycle (annual, biennial, etc.). GRI 3.4 Contact for questions regarding the report GRI 3.5 Process for defining report content S&CR p.08 3.6 Boundary of the report S&CR p.i 3.7 3.8 3.9 3.10 3.11 3.12 3.13 State any specific limitations on the scope or boundary of the report GRI Basis for reporting on subsidiaries, leased facilities, outsourced operations, etc. AR p.63 Data measurement techniques and the bases of calculations Explanation of the effect of any re-statements of information provided in earlier reports Significant changes from previous reporting periods in the scope, boundary, or measurement methods AR p.174 GRI GRI GRI Table identifying the location of the Standard Disclosures in the report S&CR p.54 Policy and current practice with regard to seeking external assurance for the report S&CR p.56 4. GOVERNANCE, COMMITMENTS AND ENGAGEMENTS 4.1 Governance structure of the organization AR p.132 4.2 Indicate whether the Chair of the Board is also an executive officer 4.3 Independent and/or non-executive Board members AR p.144 4.4 4.5 Mechanisms for shareholders and employees to provide recommendations to the Board Compensation for Board members, senior managers, and executives GRI AR p.136 GRI AR p.96 AR p.142 4.6 Processes for avoiding conflicts of interest in the Board AR p.132 4.7 Process for determining the competence of the Board members AR p.132 4.8 Mission, values, codes of conduct, and principles relevant GRI 4.9 Procedures for the Board assessment of organization´s sustainability performance. 4.10 Processes for evaluating the Board´s own performance GRI 4.11 Explanation of precautionary approach application by the organization 4.12 Subscription to external sustainability principles GRI 4.13 Memberships in advocacy organizations GRI 4.14 List of stakeholder groups engaged S&CR p.07 4.15 GRI GRI Basis for identification/selection of stakeholders with whom to engage S&CR p.07 4.16 Approaches to stakeholder engagement S&CR p.07 4.17 Key topics and concerns that have been raised through stakeholder engagement S&CR p.07 GRI Reporting element Reference ECONOMIC PERFORMANCE INDICATORS EC 01 Direct economic value generated and distributed AR p.108 EC 02 Risks and opportunities due to climate change AR p.50 EC 03 EC 04 EC 05 EC 06 Coverage of the organization’s defined benefit plan obligations AR p.83 Significant financial assistance received from governments Range of ratios of standard entry level wage compared to local minimum wage * Policy, practices, and proportion of spending on locally-based suppliers GRI AR p.96 GRI EC 07 Procedures for local hiring GRI EC 08 EC 09 Infrastructure investments and services provided primarily for public benefit GRI GRI Significant indirect economic impacts, including the extent of impacts S&CR p.42 ENVIRONMENTAL PERFORMANCE INDICATORS EN 01 Materials used GRI EN 02 Percentage of materials used that are recycled input materials EN 03 Direct energy consumption S&CR p.35 EN 04 Indirect energy consumption S&CR p.35 EN 05 EN 06 GRI Energy saved due to conservation and efficiency improvements * S&CR p.35 Initiatives to provide energy-efficient or renewable energy based products * S&CR p.26 EN 07 Initiatives to reduce indirect energy consumption* S&CR p.26 EN 08 Total water withdrawal by source GRI NM EN 09 EN 10 EN 11 EN 12 Water sources significantly affected by withdrawal of water * GRI NM Percentage and total volume of water recycled and reused * GRI NM Land owned, leased, managed in, or adjacent to areas of high biodiversity value GRI NM Description of significant impacts of activities and products on biodiversity GRI NM EN 13 Habitats protected or restored * GRI NM EN 14 EN 15 Strategies, current actions, and future plans for managing impacts on biodiversity * GRI NM Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations * GRI NM EN 16 Total direct and indirect GHG gas emissions S&CR p.35 EN 17 Other relevant indirect GHG gas emissions S&CR p.35 EN 18 Initiatives to reduce GHG emissions * S&CR p.26 EN 19 Emissions of ozone-depleting substances GRI EN 20 NO, SO, and other significant air emissions GRI EN 21 Total water discharge GRI EN 22 Total weight of waste S&CR p.35 EN 23 Number and volume of significant spills GRI EN 24 EN 25 EN 26 EN 27 EN 28 EN 29 EN 30 Weight of transported or treated waste deemed hazardous * Water bodies and related habitats significantly affected by the reporting organization’s discharges of water * GRI GRI Initiatives to mitigate environmental impacts of products and services S&CR p.26 Percentage of products sold and their packaging materials that are reclaimed by category S&CR p.35 Monetary value of significant fines for non-compliance with environmental laws Significant environmental impacts of transporting products Total environmental protection expenditures and investments by type GRI S&CR p.35 GRI GRI 54 Ericsson | Sustainability and Corporate Responsibility Report 2014
GRI Index GRI Reporting element Reference SOCIAL PERFORMANCE INDICATORS Human rights Performance Indicators HR 01 HR 02 HR 03 Percentage and number of significant investment agreements that include human rights clauses or that have undergone human rights screening Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken Hours of employee training on policies and procedures concerning aspects of human rights * HR 04 Number of incidents of discrimination and actions taken GRI HR 05 HR 06 HR 07 HR 08 HR 09 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor Percentage of security personnel trained in policies or procedures concerning aspects of human rights Number of incidents of violations involving rights of indigenous people and actions taken * Labor Performance Indicators LA 01 LA 02 LA 03 LA 04 LA 05 LA 06 LA 07 LA 08 LA 09 LA 10 LA 11 LA 12 LA 13 LA 14 GRI GRI GRI GRI GRI GRI GRI GRI Workforce by employment type, employment contract, and region AR p.100 Number and rate of employee turnover by age group, gender and region AR p.100 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations * Percentage of employees covered by collective bargaining agreements Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements Percentage of total workforce represented in formal joint management worker health and safety committees * GRI GRI GRI GRI Rates of injury, occupational diseases, lost days, absenteeism, and number of work related fatalities by region S&CR p.25 Education, training, counseling, prevention, and risk-control programs to assist workforce members, their families, or community members regarding serious diseases * Health and safety topics covered in formal agreements with trade unions * Average hours of training per year per employee by employee category Programs for skills management and lifelong learning that support the employability of employees * Percentage of employees receiving regular performance and career development reviews * Composition of governance bodies and breakdown of employees per category Ratio of basic salary of men to women by employee category Product responsibility PR 01 PR 02 Life cycle stages in which health and safety impacts of products are assessed for improvement Number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts * GRI GRI GRI GRI GRI AR p.144 AR p.152 AR p.96 GRI GRI GRI GRI Reporting element Reference PR 03 PR 04 Type of product information required by procedures and percentage of significant products and services subject to such information requirements Number of incidents of non-compliance with regulations and voluntary codes concerning product information * PR 05 Practices related to customer satisfaction * GRI PR 06 PR 07 PR 08 PR 09 Programs for adherence to laws, standards, and voluntary codes related to marketing communications Number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications * Number of substantiated complaints regarding breaches of customer privacy and losses of customer data * Monetary value of significant fines for non-compliance with laws concerning the provision and use of products and services Society Performance Indicators SO 01 SO 02 SO 03 Programs and practices that assess and manage the impacts of operations on communities Percentage and total number of business units analyzed for corruption risks GRI GRI GRI GRI GRI GRI GRI AR p.49 AR p.149 Percentage of employees trained in anti-corruption policies/ procedures S&CR p.11 SO 04 Actions taken in response to incidents of corruption GRI SO 05 SO 06 SO 07 SO 08 Reference S&CR AR GC Public policy positions and participation in public policy development and lobbying Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country * GRI GRI Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes AR p.51 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws Sustainability and Corporate Responsibility Report Annual Report Global Compact Report – Criterion GRI GRI disclosure 2014 (online) * Additional indicator Degree of reporting NR NA NM C GRI Disclosure at a glance Fully reported Partially reported Not reported Not applicable Not material Confidential Fully reported Partially reported Not material Source: Ericsson GRI Ericsson | Sustainability and Corporate Responsibility Report 2014 55
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technology for good Ericsson Sustai
Page 3 and 4:
contents About Ericsson ...........
Page 5 and 6: Letter from the VP of Sustainabilit
Page 7 and 8: “Zero Incidents in High-Risk Envi
Page 9 and 10: engaging with stakeholders Listenin
Page 11 and 12: Ericsson regularly reviews issues t
Page 13 and 14: Building trust through responsibili
Page 15 and 16: Reporting violations We recognize t
Page 17 and 18: Due diligence in the sales process
Page 19 and 20: Proactive engagement on responsible
Page 21 and 22: aising transparency on conflict min
Page 23 and 24: Our people - anchored by core value
Page 25 and 26: Committed to DIVERSITY AND INCLUSIO
Page 27 and 28: facts and figures Employees No. 201
Page 29 and 30: ON ENERGY AND CLIMATE, ICT ENABLES
Page 31 and 32: Assessing ICT sector carbon footpri
Page 33 and 34: deployment of 3G coverage and impro
Page 35 and 36: Handling e-waste responsibly The ke
Page 37 and 38: facts and figures Consumption Energ
Page 39 and 40: Hot consumer trends Sustainability
Page 41 and 42: Transport shifts gears With continu
Page 43 and 44: Connecting the unconnected ICT is i
Page 45 and 46: Bringing 4G to the Peruvian Amazon
Page 47 and 48: Launch in Northern Ghana In Ghana,
Page 49 and 50: Responding to the Ebola crisis Mobi
Page 51 and 52: Breaking down barriers Ericsson has
Page 53 and 54: IN RECOGNITION Global 100 Most Sust
Page 55: Positive impact objectives Status 2
Page 59 and 60: Ericsson employee volunteers in Kis
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