2000 - 2001 - Central Manchester University Hospitals - NHS ...

- intranet
- team brief
faster data transfer to the desktop (PC). It has improved access
to the intranet and internet services as well as providing an
overall improvement in administrative services such as e-mail.
- joint consultation committees.
senior
managers
- 2.7%
other
(ancillary)
- 12.6%
scientific,
therapeutic
& technical
- 18.1%
admin &
estates
- 18.7%
nursing - 40.1%
Chart showing staffing levels
medical & dental
consultant staff
- 4.9%
other medical &
dental staff - 2.9%
The security of the network has been enhanced with more
sophisticated firewalls on the Internet and NHSNet and a
comprehensive anti-virus strategy implemented across the
Trust.
Service Improvements
The rollout of clinical workstations (CWS) for providing access
to the Order Communications and Results Reporting functions
continued throughout the year, in particular CWS became
functional in all the out-patient suites within MRI and in the
Accident & Emergency Department. In order to improve the
speed of reporting results the laboratory computer used by
biochemistry and haematology was upgraded. The Patient
Administration System was enhanced to enable it to support
the service changes being introduced as part of the Booked
Admissions programme and elements of the Out-patient
Improvement Plan.
Modernisation of Out-patient Services
In line with the recommendations put forward by the National
Patients Access Team (NPAT) in their November 1999 report
the Patient Services Department embarked upon a programme
of modernisation.
Director: Mr R Tunnicliffe
Joint IM&T Strategy
The main themes of the modernisation, or improvement plan,
included the introduction of patient choice in the booking of
out-patient appointments and improvements to the outpatient
facilities at the Manchester Royal Infirmary.
The year saw the development and adoption of the Joint IM&T
Strategy by Central Manchester Healthcare NHS Trust and
Manchester Children’s Hospitals NHS Trust
The Strategy has been derived from the wider contexts of the
National Information Strategy “Information for Health” and “The
NHS Plan” and describes progress towards an Electronic Patient
Record. The aim of which is to demonstrate that it can be
effective in directly contributing to improvements in patient care
by supporting clinicians, clinical practice and administrative
processes. All relevant information is to be available at the point
of need to support individual patient care.
Infrastructure Upgrades
The data communications network has been upgraded to enable
This has been achieved by:
● The adoption of a partial booking process for
appointments in 9 specialities and development of a
rolling plan to introduce the system in all specialties with
a waiting time of over 13 weeks for a first appointment.
● The establishment of a centralised telephone
appointments centre.
● Refurbishment and extension of the existing reception and
appointments facility with the Manchester Royal Infirmary.
(pictured on page 12).
● The redecoration of clinic suite areas within the
Manchester Royal Infirmary.
Annual Report 2000 ~ 2001 11