A Guide to Implementing Best Practices in Person ... - cancerview.ca

Navigation: A Guide to Implementing Person-Centred Care September 2012Appendix G: Identifying BarriersTalk to Key Individuals (NICE, 2007)Key individuals have specific understanding of a given situation and have the knowledge,skills and authority to enable them to think around a topic and explore newideas. You may want to consider talking to a group of key individuals through one oftheir regular meetings, for example, a staff meeting.Advantages:• It enables ideas to be explored in an iterative fashion• Detailed information can be obtained• It is quick and inexpensive.Disadvantages:• It relies heavily on the key individual(s)• The responses may be subject to bias• It may be difficult to find the right person (or people) to talk to• Additional corroboration may be needed.Observe Clinical Practice in Action (NICE, 2007)Sometimes the best way of assessing current clinical practice is by observing individualbehaviours and interactions. This is especially appropriate if you are looking at eventsthat happen quite often.Advantages:• It enables detailed analysis of current behaviours in a specific context• It eliminates reporting bias• It can provide a useful method for monitoring progress, if repeated on a regularbasisDisadvantages:• It can be difficult to gain consent from the people you want to observe• Peoples’ behaviour can alter when they know they are being watched• A skilled observer is needed to minimise influence on the person being observed• Methods of data collection need careful considerationA more formal way of doing this is through an audit.76