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9<br />
An overview of 2002<br />
<strong>Swisscom</strong> Fixnet<br />
<strong>Swisscom</strong> Mobile<br />
Enterprise Solutions<br />
debitel<br />
Other business areas<br />
Employees<br />
Customers<br />
The community<br />
The environment<br />
Investors<br />
Since its inception, <strong>Swisscom</strong> has been responsible for basic service provision in<br />
Switzerland. This entails offering a cost-effective, high-quality range of basic telecoms<br />
services at the same terms and conditions nationwide. At the beginning of<br />
June 2002 our company was commissioned by the Federal Communications Commission<br />
(ComCom) to deliver basic services for the years 2003 to 2007. <strong>Swisscom</strong> thus<br />
makes a substantial contribution to public service provision in Switzerland.<br />
With its “Internet for Schools“ project <strong>Swisscom</strong> is participating in a Swiss-wide<br />
education initiative. Our goal is to provide free Internet access for some 5,000 Swiss<br />
schools over a period of five years. By the end of 2002 <strong>Swisscom</strong> had completed<br />
negotiations with 24 cantons and equipped around one third of all schools with<br />
broadband Internet access.<br />
A key highlight of the year was our involvement in Expo.02. As exhibitor, infrastructure<br />
provider and official partner, <strong>Swisscom</strong> contributed in three different ways to<br />
the success of the national exhibition. Some one million people visited our “Empire<br />
of Silence” pavilion in Biel.<br />
Always one step ahead<br />
To remain successful in a fiercely competitive marketplace, companies must continually<br />
explore new avenues and have the ability to translate new ideas into attractive,<br />
user-friendly applications and services. At <strong>Swisscom</strong> we have an interdisciplinary<br />
team of research specialists whose mission is to develop concrete innovative proposals<br />
that are technically and economically sound, and to support Group companies<br />
with their development projects. Examples of current research work by <strong>Swisscom</strong> Innovations<br />
include a study and evaluation of Java applications for the next generation<br />
of mobile phones, research into broadband networking of game consoles, and<br />
the combining of voice, Internet and television/video services using DSL technology.<br />
We invest a total of around CHF 120 million each year in innovation activities.
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