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Activity Report - Swisscom

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duction processes. The optimization measures impacted positively on<br />

quality, meeting not only the high expectations of shareholders and<br />

customers but also the demands of the regulator. For the year 2003<br />

<strong>Swisscom</strong> Fixnet Wholesale lowered the regulated interconnection<br />

prices by up to ten percent.<br />

23<br />

An overview of 2002<br />

<strong>Swisscom</strong> Fixnet<br />

<strong>Swisscom</strong> Mobile<br />

Enterprise Solutions<br />

debitel<br />

Other business areas<br />

Employees<br />

Customers<br />

The community<br />

The environment<br />

Investors<br />

cablex: professionals in network construction<br />

Since October 1, 2001 cablex AG, a fully-owned subsidiary of <strong>Swisscom</strong><br />

Fixnet, with a workforce of around 700, has been responsible for the<br />

nationwide construction and maintenance of <strong>Swisscom</strong>’s cable networks.<br />

Network construction is not a <strong>Swisscom</strong> core business. The company<br />

is currently reviewing a number of options in the direction of a<br />

partnership or sale.<br />

Telecom FL: basic service provider in Liechtenstein<br />

In line with the Group strategy, Telecom FL AG became a wholly-owned<br />

subsidiary of <strong>Swisscom</strong> Fixnet AG. As basic service provider in the Principality<br />

of Liechtenstein, Telecom FL offers the full portfolio of voice,<br />

mobile, data and Internet services. With 47 employees, the company<br />

generated revenue of CHF 49.2 million in 2002. The role of Telecom FL<br />

AG is currently defined as that of full-service provider. While its position<br />

as market leader in basic service provision is assured, it faces<br />

strong competition in the market for value-added services, above all<br />

in Internet access. The Liechtenstein government intends to strengthen<br />

cooperation with <strong>Swisscom</strong>. Provided it is permitted by the regulator,<br />

Telecom FL AG will therefore continue to have a strong interest in the<br />

lucrative Liechtenstein market, and aims to exploit potential synergies<br />

with <strong>Swisscom</strong> to the full.<br />

<strong>Swisscom</strong> Directories: valuable data source<br />

<strong>Swisscom</strong> Directories AG, one of the leading producers of telephone<br />

directories in Switzerland, manages six million residential and business<br />

entries in various directories in Switzerland and the Principality of<br />

Liechtenstein: the traditional telephone directory (comprising 25 volumes),<br />

telinfo (CD-ROM), swissinfo (DVD), the electronic telephone directory<br />

(ETV) and the Internet directories www.theyellowpages.ch and<br />

www.whitepages.ch.

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