Activity Report - Swisscom

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Beat Perny, innovation specialist at Swisscom Innovations “In 10 to 15 years’ time a majority of households and a large number of public locations will have wireless broadband Internet access; such access will be as common as electricity and running water. An access with a bandwidth of 1 megabit per second will become an integral part of basic service provision. The Internet will be accessible anytime, anywhere, using broadband and intelligent technologies, and offering a host of multimedia services.”
Swisscom Fixnet – the backbone of Switzerland’s fixed network In 2002 Swisscom Fixnet posted revenue of CHF 6.4 billion in its national and international fixed network communications business. The year was marked by strong growth in broadband business, the launch of new service offerings, and measures aimed at improving customer satisfaction. Swisscom Fixnet, which has been operating since mid-2002 as a public limited company, has a workforce of 8,010 and is the biggest business unit with the Swisscom Group. Net revenue 1) EBITDA 2) Swisscom Fixnet 2001 2002 6 588 6 443 1 989 1 903 Employees 8 639 8 010 1) Incl. revenue from other segments, in CHF millions 2) Operating income before interest, tax, depreciation and amortization in CHF millions While fixed network telephony continues to cover the bulk of the population’s communications needs, unrelenting competition, and substitution by mobile services, is driving down voice traffic and putting increased pressure on revenue and income. This trend is also affecting Swisscom Fixnet. The volume of domestic traffic fell year-on-year, with local traffic down 21 percent and long-distance 0.3 percent. The decline is partly attributable to the new numbering plan introduced in 2002: since local numbers must be preceded by the area code, traffic from carrier-preselection customers now goes directly via the preselected carrier. The volume of international traffic, on the other hand, experienced a moderate increase of 3.9 percent, partly as a result of a half-price reduction on international weekend calls during the months of July and August 2002. As of October 1, 2002, Swisscom Fixnet also lowered its tariffs for calls to 50 countries by up to 64 percent. Growth also slackened in the area of analog and digital fixed-line accesses, with EconomyLINE dropping from 4.2 to 3.4 percent and MultiLINE from 18.6 to 6.5 percent. Traffic from value-added services dropped very slightly to 99 percent of the previous year’s level, while fixed-to-mobile traffic jumped 7.3 percent. Revenue from terminals on the other hand showed a slight fall. 18
Page 1 and 2: 2002 Annual Report Swisscom AG
Page 3 and 4: What’s it all about? The world ar
Page 5 and 6: Highlights 2002 January Swisscom IT
Page 7 and 8: Clear overview - Summary of 2002 De
Page 9 and 10: Low risk - thanks to restrictive in
Page 11 and 12: Swisscom group dynamics In July 200
Page 13 and 14: Major holdings International Teleco
Page 15 and 16: Historical In 1851 American novelis
Page 17: Tomorrow’s world The foreseeable
Page 21 and 22: Revenue breakdown Swisscom Fixnet (
Page 23 and 24: 12.01 06.02 12.02 Activated ADSL ac
Page 25 and 26: Despite a slowdown in the advertisi
Page 27 and 28: Historical In 1935, while living in
Page 29 and 30: Tomorrow’s world While studying f
Page 31 and 32: Swisscom Mobile - stable position d
Page 33 and 34: SMS Mobile-to-mobile In millions 18
Page 35 and 36: Data as % of revenue % 11 10 9 8 7
Page 37 and 38: Swisscom Enterprise Solutions - the
Page 39 and 40: debitel - networking without the ne
Page 41 and 42: Customers By country 7729000 German
Page 43 and 44: Other important business areas Reve
Page 45 and 46: Billag - complete provider of billi
Page 47 and 48: Historical In Vienna in 1769 Baron
Page 49 and 50: Tomorrow’s world Nicholas Negropo
Page 51 and 52: A progressive employer With attract
Page 53 and 54: Co-Motion Startups since launch* %
Page 55 and 56: Only satisfied customers remain loy
Page 57 and 58: Services that build trust As Switze
Page 59 and 60: Environmental management at Swissco
Page 61 and 62: January February March April May Ju
Page 63 and 64: Swisscom Board of Directors Markus
Page 65 and 66: Swisscom Group Management Ueli Diet
Page 67 and 68: March 26 Important dates 2003 Annua

Activity Report - Swisscom

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