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Customers<br />
Number<br />
1352060 NATEL ®swiss<br />
1307422 NATEL ®easy<br />
408 702 NATEL ®budget<br />
263 610 NATEL ®international<br />
103 646 NATEL ® CMN global<br />
72 457 NATEL ®business<br />
96 978 Corporate Products<br />
3604 875 Total<br />
GSM (Global System for Mobile Communications)<br />
is the global digital mobile<br />
standard for the frequencies 900,<br />
1800 and 1900 MHz. <strong>Swisscom</strong> Mobile<br />
customers can use their phones in over<br />
140 countries thanks to the company’s<br />
numerous roaming agreements.<br />
Bandwidth<br />
Also known as the data rate, bandwidth<br />
describes the number of bits<br />
transmitted per second (e.g. 256 kbit/s)<br />
UMTS (Universal Mobile Telecommunications<br />
System) is a further development<br />
of GSM and hence a new mobile<br />
standard. UMTS will provide users with<br />
high-quality, wireless multimedia applications.<br />
An independent network is<br />
being set up for UMTS to complement<br />
GSM and Public Wireless LAN coverage<br />
in urban areas of Switzerland. Data<br />
transmission speeds of up to 384 kbit/s<br />
should be possible, which will make it<br />
suitable for transmitting items such as<br />
short videos.<br />
31<br />
An overview of 2002<br />
<strong>Swisscom</strong> Fixnet<br />
<strong>Swisscom</strong> Mobile<br />
Enterprise Solutions<br />
debitel<br />
Other business areas<br />
Employees<br />
Customers<br />
The community<br />
The environment<br />
Investors<br />
calls are answered within 20 seconds. Leading-edge technology allows<br />
calls to be directly routed to various locations, thereby enabling optimum<br />
deployment of resources and faster response times.<br />
Further upgrade of the NATEL ® network<br />
By international standards the quality of the GSM network is extremely<br />
high and is one of the company’s greatest strengths. Extensive upgrading<br />
and optimization work not only enhanced the existing network but also<br />
created the necessary capacities for the launch of GPRS data transmission<br />
technology. Since December 2002 the NATEL ® network has been expanded<br />
to provide, initially, around 100 Public Wireless LAN hotspots which allow<br />
high-speed wireless Internet access using broadband technology. Such<br />
hotspot density is unique in Europe. <strong>Swisscom</strong> Mobile is thus the only<br />
provider in Switzerland to offer all available data communications<br />
technologies on a nationwide basis.<br />
Continuing in the direction of UMTS<br />
Despite the prophecies of doom, the mobile communications sector<br />
needs UMTS – not least for capacity reasons. Today’s new services require<br />
greater capacities and bandwidths, especially for business customers.<br />
UMTS delivers these. In June 2002 the Federal Communications Commission<br />
ComCom changed the conditions for UMTS licenses. The obligation<br />
for network operators to provide UMTS coverage for 20 percent of the<br />
Swiss population by the end of 2002 ceased to apply. <strong>Swisscom</strong> Mobile<br />
nevertheless succeeded in meeting this target and continues to forge<br />
ahead with construction of the UMTS network. However, commercial<br />
launch of UMTS will not be considered until good coverage is assured in<br />
built-up areas and reliable handsets are available on the market. Moreover,<br />
customers must be able to gain clear added value without being<br />
blinded by technology.
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