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Prescribed Drugs Provider Manual - Iowa Department of Human ...

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<strong>Iowa</strong><strong>Department</strong><strong>of</strong> <strong>Human</strong>Services<strong>Provider</strong> and Chapter<strong>Prescribed</strong> <strong>Drugs</strong>Chapter III. <strong>Provider</strong>-Specific PoliciesPage112DateAugust 1, 2013EditNumber andMessageReason for the Denial* OverrideProvidedHigh DollarClaims78 - COST EXCEEDSMAXIMUMAdditional text:CLAIM EXCEEDS$10,000.00, PLEASECALL POS HELPDESKAll claims submitted inexcess <strong>of</strong> $10,000 willbe rejected. Afterverifying that thequantity and days’supply <strong>of</strong> the claim arecorrect, contact thePharmacy POS HelpDesk. See below.A one-timeoverride will begranted ifquantity anddays’ supply areaccurate andconsistent.Additional medicaldocumentation isrequired forlonger overrides.QuantityLimits76 - PLAN LIMITSEXCEEDEDIf the quantitysubmitted exceeds theestablished quantitylimit.PA required. SeeQuantity LimitOverride.Refill TooSoon79 - REFILL TOOSOONAdditional text:RX NUMBER/FILLDATE/NPI ORIf less than 90% <strong>of</strong> thepreviously paid claim forthat medication has notbeen used. See RefillToo Soon.If there is achange in dose;lost, stolen ordestroyed drug;or travel.NABP/DATE FOR NEXTFILLStepTherapyEdits75 - PRIORAUTHORIZATIONREQUIREDCertain therapeutic drugclasses are subject tostep therapy edits asdesignated on thePreferred Drug List.PA required.TabletSplitting19 - M/I DAYSSUPPLYAdditional text:MUST SPLIT TABLETSCertain medications thatare scored and easilyhalved should be split t<strong>of</strong>acilitate more costeffectiveuse <strong>of</strong> thedrugs.PA required.TherapeuticDuplication88 - DUR REJECTMESSAGEAdditional text:SITUATIONALIf a second claimsubmitted is atherapeutic duplication<strong>of</strong> a drug alreadysubmitted andreimbursed.PA required.* Always verify that the quantity and days’ supply on the claim are correct;then for an override contact: Pharmacy POS Help Desk at 877-463-7671 or(515) 256-4608 (local)

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