Pittwater Council Annual Report - Pittwater Council - NSW ...

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Integrating our Built EnvironmentStrategy Strategic Initiative 2008/2009 ActionTraffic &TransportTraffic &TransportDevelop and implement asustainable Regional Transportand Access PlanInitiate an effective car parkingenforcement program utilisingtechnologyDevelop a sustainable RegionalTransport and Access PlanInitiate an effective car parkingenforcement program utilisingtechnologyActionUpdateAction CommentsResponsibleBusiness UnitProgressing Development of sustainable Regional Transport and Access Plan progressing Urban InfrastructureDeferred toNext QtrInstallation timetable amended to August 2009.EnvironmentalComplianceTraffic &TransportMaintain and service traffic &transport facilitiesOngoing maintenance and servicing oftraffic & transport facilitiesOngoingProgramOngoing maintenance program to ensure Council facilities are appropriatelymaintained.Urban InfrastructureTraffic &TransportTraffic &TransportTraffic &TransportTraffic &TransportParticipate in the SHOROC (ShoreRegion of Councils) TransportStrategyProvide planning, design,investigation and management oftraffic & transport facilitiesReview and implement the RoadSafety Plan including road safetyeducation programsReview and implement the Walksand Rides Masterplan (includingcycleway provision)Participate in the SHOROC (ShoreRegion of Councils) Transport StrategyProvide planning, design, investigationand management of traffic & transportfacilitiesReview the Road Safety Plan includingroad safety education programsReview the Walks and RidesMasterplan (including cyclewayprovision)OngoingProgramOngoingProgramCompletedOngoing program and relationship with SHOROCOngoing program in accordance with Management Plan Work Schedules.Adopted by Council.Urban InfrastructureUrban InfrastructureEnvironmentalComplianceProgressing Consultant appointed to undertake review of Walks and Rides Master Plan Urban InfrastructureTraffic &TransportUpgrade of traffic & transportfacilitiesImplement capital improvementprogramOngoingProgramOngoing with implementation in accordance with the Management Plan WorksSchedules.Urban InfrastructureTraffic &TransportUpgrade of traffic & transportfacilitiesUpgrade of traffic & transport facilitiesCompletedConstruction ongoing and in accordance with the Management Plan WorksSchedules.Urban Infrastructure92
Leading an Effective and Collaborative CouncilStrategy Strategic Initiative 2008/2009 ActionBusinessManagementBusinessManagementBusinessManagementBusinessManagementBusinessManagementAchieve the Customer ServiceCharter GuidelinesAchieve the Customer ServiceCharter GuidelinesComplete business plans/evaluation for each of Council’sfunctionsComplete business plans/evaluation for each of Council’sfunctionsCoordinate funding opportunitiesto assist in the delivery of allstrategiesReview information systems andpractices that support CustomerService Charter GuidelinesProvide an effective customer serviceActionUpdateOngoingProgramOngoingProgramAction CommentsTwo Merit user group meetings were attended and upgrade to latest release 9.6completed during June 2009. Further investigation of MERIT product underwaywith a view to better utlising the full capabailities of the system. Further releaseexpected in July 2009 and newly appointed Merit administrator undertakingtraining.Customer Satisfaction survey completed each month since February 09 withan average customer satisfaction rate of 84%. 87% of service requests werecompleted within time frames. Form review almost completed with Business Unitscurrently reviewing forms specific to their areas.Review Councils’ functions Completed Completed as part of the organisational realignment process in July 2008.Develop a format and program forBusiness PlansInvestigate additional fundingopportunities to assist in the deliveryof all strategiesCompletedProgressingA review of Councils’ functions was undertaken at the beginning of the financialyear. The new integrated planning and reporting framework has been tabled inState Parliament, once adopted we will adjust Business Plans accordingly.Spreadsheet Formulated although at 30 June 2009 no additional funding sourced.Program ongoing.ResponsibleBusiness UnitAdmin & GovernanceAdmin & GovernanceCorporate Development& CommercialCorporate StrategyFinance & ITBusinessManagementEffective management of Council'sIT network and infrastructureManage Council's IT network andinfrastructureCompletedCouncil's IT Networks and infrastructure are being managed efficiently on a dailybasis. Downtime currently running at approximately 1%.Finance & ITBusinessManagementBusinessManagementBusinessManagementEffectively manage and maximisereturns from commercialenterpriseEffectively manage and maximisereturns from commercialenterpriseEffectively manage and maximisereturns from commercialenterpriseDevelop Sydney Lakeside Tourist ParkMasterplanManage Council's commercialactivitiesProgressingOngoingProgramDraft Plan of Management for the Park prepared incorporating landscapeMasterplan. Draft document currently being internally reviewed. Draft Planscheduled for presentation to the Council & placed on public exhibition inSeptember/October 2009.Record income received from Sydney Lakeside Narrabeen for 2008/2009. Newmanagement agreement negotiated for Avalon Golf Course clubhouse & restaurant.Corporate Development& CommercialCorporate Development& CommercialManage Sydney Lakeside Tourist Park Completed Management of Sydney Lakeside Tourist Park continuing under the contract. Finance & IT93
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Pittwater Council Annual Report2008
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Page 59 and 60: Valuing and Caring for our Natural
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Page 105 and 106: Financial InformationStatement of C
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Page 113 and 114: Key Direction 3Enhancing ourWorking
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Page 119 and 120: Key Direction 5Integratingour Built
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Pittwater Council Annual Report - Pittwater Council - NSW ...

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