MRMC named Top 10<strong>Health</strong> <strong>System</strong><strong>Maury</strong> <strong>Regional</strong> Medical Center (MRMC) and its affiliate facilities have been recognizedamong the 10 Top <strong>Health</strong> <strong>System</strong>s in the nation by Thomson Reuters. MRMC is the onlysystem in Tennessee to receive this prestigious honor, which follows being recognized asa Top 100 hospital by the same organization.—2—Compared with their peers, the Thomson Reuters10 Top <strong>Health</strong> <strong>System</strong>s saved more lives, causedfewer medical complications, made fewer medicalerrors, followed recommended standards ofcare more closely, released patients half a daysooner on average, and scored better on patientsatisfaction surveys.“This award is the result of the dedication of ouremployees, physicians and volunteers to providethe very best of care to every patient, everyday. I am so pleased that their commitment to
QUALITY RECOGNITIONS2010-2011 Fiscal YearQUEST AWARD FORHIGH-VALUE HEALTH CAREMRMC was one of only six organizations in the nation toreceive this award from the Premier national health carealliance for reducing harm, mortality and cost of care,while increasing patient satisfaction and adherence toclinical practices that result in better patient outcomes.excellence has been recognized on a nationallevel,” said MRMC CEO Robert Otwell.These 10 health systems rose to the top whenresearchers from Thomson Reuters analyzedtheir performance on mortality, medicalcomplications, patient safety, average lengthof stay, readmission rate, adherence to clinicalstandards of care, and Hospital ConsumerAssessment of <strong>Health</strong>care Providers and<strong>System</strong>s (HCAHPS) patient satisfactionsurvey score.“To produce consistent, strong performanceacross multiple hospitals, health systemleaders must be providing crystal clear goalsand communication as well as the means forstaff to execute effectively. These systems arepositioned to continue performing well aswe move further into the era of health carereform,” said Jean Chenoweth, senior vicepresident for performance improvement and100 Top Hospitals programs at ThomsonReuters.The study evaluated U.S. health systems withtwo or more short-term, acute care, nonfederalhospitals that treat a broad spectrumof patients. Researchers used public data fromthe Medicare Provider Analysis and Review(MedPAR) dataset and the CMS HospitalCompare datasets.MRMC operates Marshall Medical Centerin Lewisburg and Wayne Medical Centerin Waynesboro, which were included inthe study. In addition, MRMC operates theoutpatient facilities of Lewis <strong>Health</strong> Center inHohenwald and Spring Hill <strong>Health</strong> Center inSpring Hill.AMERICAN HEART ASSOCIATIONGET WITH THE GUIDELINES ® –HEART FAILURE GOLD PERFORMANCEACHIEVEMENT AWARDThis award is given to hospitals utilizing proven evidencebasedguidelines and procedures in caring for heart failurepatients to prevent future hospitalizations. Practicesinclude starting heart failure patients on aggressive riskreduction therapies, disease management education andreferrals for cardiac rehabilitation before being discharged.BLUE DISTINCTION ® CENTER FORKNEE AND HIP REPLACEMENTBlueCross BlueShield of Tennessee awards this designationto medical facilities exhibiting a commitment to qualitycare, resulting in better overall outcomes for patients whoundergo knee and hip replacement procedures.AMERICAN ORTHOPAEDIC ASSOCIATIONThe American Orthopaedic Association recognizedMRMC for its important leadership role in bone healthand fragility fracture prevention in the August 2010issue of US News and World Report featuring “America’sBest Hospitals.” MRMC was the first medical center inTennessee to implement Own the Bone, a program toidentify patients for osteoporosis and reduce the risk offragility-related fractures.HOMECARE ELITEFor the fifth consecutive year, <strong>Maury</strong> <strong>Regional</strong> HomeServices was named to the HomeCare Elite, a ranking ofthe top 25 percent of agencies in the nation based on ananalysis of performance measures in quality outcomes,quality improvement and financial performance.STAR OF LIFE AWARD<strong>Maury</strong> <strong>Regional</strong> Emergency Medical Services (EMS),<strong>Maury</strong> County Fire Department and Vanderbilt LifeFlightwere recognized at the Star of Life Awards Ceremonypresented by Tennessee Emergency Medical Services forChildren Foundation. They were accompanied by one oftheir survivors, six-year-old Dylan Snider, and his family.The ceremony presented actual patient scenarios andreunited the EMS caregivers with the individuals theytreated from the eight EMS regions across the state.—3—