Housing for Varying Needs Review - Aberdeen City Council

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NeedsHousing for Varying Needs ReviewConclusionFrom the responses it is fair to suggest that the majority of tenants aresatisfied with the facilities provided and the services they receive in AberdeenCity Councils sheltered and very sheltered housing.In terms of development and service improvement, there are a number ofareas that need to be analysed and considered. Where residents haveidentified issues which are specific to their accommodation, these will beinvestigated and appropriate action will be taken. There is a rollingprogramme aimed at improving Council property but it may be that someproperties need to be improved sooner rather than later.With only a third of respondents having used the out of hours service in thepast 6months, it is imperative that we go back and ask what kind of assistancewas required during this time i.e. was this about care needs or was this aboutsecurity or property type issues.The results have raised more questions, and the answers received so farhave provided us with the information required to devise an action plan forimprovements and development. This will be devised and implemented withresidents support and guidance.If 87% of respondents believe that sheltered housing works best for olderpeople who are in relatively good health and who are able to live quite activelives, do we have the criteria for applications right?In terms of designing the care at home services within sheltered housingcomplexes and to provide a supported housing model, do we need to have aone size fits all model?Do we need to focus more on the care and support needs of individuals whoapply rather than on housing needs?Should we develop a “housing for varying needs” definition which wouldreflect the variety of needs that residents have and then resource thecomplexes accordingly? In some instances this may mean using telecare andother technology solutions to ensure that residents feel safe and can accesssupport remotely rather than having staff on site?Are we heading in the right direction when considering the development ofvery local, community hubs in some complexes?The findings of this review will inform the overarching Housing for Varyingneeds review. It has been a helpful start from which to benchmark the futuredevelopment, improvements, efficiency and effectiveness of our supportedaccommodation.77
Housing for Varying Needs ReviewQuestion 1 – What is the name of your sheltered housing complex?The table below tells us where respondents live and the number ofrespondents as a percentage of total respondents.Figure 1: Sheltered Housing respondents (by complex)Sheltered HousingNumber ofrespondents% of totalrespondentsASHGROVE COURT 32 2.1BALMORAL COURT 37 2.5BEDE HOUSE COURT 16 1.1BERRYMOSS COURT 17 1.1BRIMMOND COURT 45 3.0CASTLETON COURT 62 4.2CHARLIE DEVINE COURT 30 2.0CLASHIEKNOWE 15 1.0CLIFTON COURT 20 1.3CLIFTON ROAD 2 0.1CONSTITUTION COURT 23 1.5CORONATION COURT 14 0.9CRAIGTON PARK 10 0.7DENMORE COURT 35 2.3DENSEAT COURT 26 1.7DOMINIES COURT 26 1.7DONVIEW HOUSE 35 2.3FAIRLEY DEN 24 1.6FULLERTON COURT 35 2.3GAIRN COURT 44 3.0GRANITEHILL HOUSE 30 2.0GRAY COURT 30 2.0HAMEWITH 38 2.5HILTON COURT 41 2.7JANESFIELD MANOR 43 2.9KINGSWOOD COURT 29 1.9LEWIS COURT 35 2.3LOCH COURT 31 2.1LORD HAYS COURT 53 3.6MARGARET CLYNE COURT 48 3.2MARK BUSH COURT 41 2.7MEADOW COURT 28 1.9MURRAY COURT 41 2.7PARKHILL COURT 17 1.1PROVOST HOGG COURT 35 2.3QUARRYHILL COURT 23 1.5REGENSBURG COURT 36 2.4SEATON HOUSE 32 2.178
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Housing for Varying Needs Review - Aberdeen City Council

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