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<strong>THINK</strong>: IN-MEMORY-COMPUTING<br />

“We urgently need better forecasts to respond more<br />

quickly to change. So we need to analyze very large<br />

quantities of data in real time.”<br />

Jim Hagemann<br />

Snabe<br />

Biography<br />

Jim Hagemann<br />

Snabe, born in<br />

Denmark in 1965,<br />

has been co-chief<br />

executive of SAP AG<br />

with American Bill<br />

McDermott since<br />

February 2010. He<br />

began his career with<br />

the German software<br />

giant after graduating,<br />

and worked in<br />

various management<br />

positions in sales and<br />

development consultancy.<br />

He worked<br />

for IBM Denmark for<br />

two years, and then<br />

became a director of<br />

SAP in 2008. As an<br />

IT manager, he has a<br />

particular interest in<br />

you can carry it to Mars and back again<br />

with in-memory computing.<br />

All thanks to the falling price of<br />

memory?<br />

In technology, sometimes several trends<br />

come together and suddenly you have a<br />

whole new basis for innovation. The trends<br />

that coincide here are the falling price and<br />

increasing size of memory, combined with<br />

processing power and unique technology<br />

that allows us to compress information.<br />

All this together makes things unbelievably<br />

fast. The business impact of this is<br />

that you can start to do very advanced<br />

analytics, and you’re more able to anticipate<br />

the future based on statistical<br />

information. And, most importantly, you<br />

can start simulating the future. If you only<br />

have one second of response time, you can<br />

easily look at various scenarios.<br />

The ability to forecast seems to be crucial<br />

to in-memory technology. Can you<br />

explain how and why?<br />

I’ll give you an example. One of the main<br />

differences between a successful product<br />

and an unsuccessful one is production<br />

management: which product you choose<br />

to make, at what price and at what time.<br />

It’s proven that 80% of production planning<br />

is not productive. The demand is<br />

often higher or lower than expected, and<br />

you end up with either a shortage of supply<br />

or full warehouses. The ability to predict<br />

a trade promotion and its impact by<br />

location and product will make the differ-<br />

ence between successful and unsuccessful<br />

consumer goods companies.<br />

Have you carried out any studies on<br />

how in-memory computing can improve<br />

that rate?<br />

We’re actually working with some of the<br />

leading consumer product companies in<br />

the world – SAP customers. They’re using<br />

this new technology to reinvent management<br />

and planning. What used to take a<br />

couple of hours now happens in seconds,<br />

so you can start optimizing price and volume<br />

for any given product. Early adopters<br />

of the technology are reporting significant<br />

benefits and, on average, companies that<br />

have implemented such systems are seeing<br />

revenue gains of 21% and cost reductions<br />

of 19%.<br />

Is it true that you can now balance<br />

your supply chain management to the<br />

extent that you eliminate the need for<br />

additional storage?<br />

Yes, one of our clients is doing so now.<br />

What we consider to be a major consequence<br />

of this is what I would call a<br />

demand-driven supply chain. So far,<br />

the human interaction in this process<br />

has been putting information into the<br />

system. Now it’s all about optimizing the<br />

supply chain within companies and reacting<br />

quickly to changing demand.<br />

What makes you so certain that inmemory<br />

technology can really change<br />

the game?<br />

The whole thing started as a technological<br />

technology trends. Photo: SZ Photo<br />

18 <strong>THINK</strong> <strong>ACT</strong> SEPTEMBER 2011

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