Learn the Essentials<strong>of</strong> <strong>Compliance</strong> &<strong>Ethics</strong> ManagementSCCE’s 2013 Basic<strong>Compliance</strong> & <strong>Ethics</strong>AcademiesWhether you’re new to compliance or an experienced compliancepractitioner looking to hone your skills <strong>and</strong> become a Certified<strong>Compliance</strong> & <strong>Ethics</strong> Pr<strong>of</strong>essional (CCEP) ® , a Basic <strong>Compliance</strong> &<strong>Ethics</strong> Academy ® is the right choice for you.Each Academy provides three-<strong>and</strong>-a-half days <strong>of</strong> intensive,classroom-style training in the fundamentals <strong>of</strong> managing aneffective compliance <strong>and</strong> ethics program. The faculty is experiencedcompliance pr<strong>of</strong>essionals who have “been there <strong>and</strong> done that” <strong>and</strong>can help you take your compliance expertise <strong>and</strong> program to thenext level.And there’s no better preparation for the certification exam <strong>and</strong>earning your CCEP.To learn more about how the <strong>Society</strong> <strong>of</strong> <strong>Corporate</strong> <strong>Compliance</strong><strong>and</strong> <strong>Ethics</strong>’ Basic <strong>Compliance</strong> & <strong>Ethics</strong> Academy can help you,visit www.corporatecompliance.org/academies. It’s the first step tomastering the essentials <strong>of</strong> compliance <strong>and</strong> ethics management.UPCOMINGACADEMIESIn the USNew York, NYAugust 5–8Las Vegas, NVSeptember 16–19Denver, COOctober 21–24Orl<strong>and</strong>o, FLNovember 11–14San Diego, CADecember 2–5InternationalBrussels, BelgiumMay 13–16Shanghai, ChinaJuly 8 –11São Paulo, BrazilAugust 26–29Dubai, UAEDecember 16–19www.corporatecompliance.org • +1 952 933 4977 or 888 277 4977
Boehme <strong>of</strong> Contentionby Donna BoehmeKumbaya <strong>Compliance</strong>is not good enoughBoehmeWhen I was in Girl Scouts, we usedto sing “Kumbaya” around thecampfire. Fast forward to 2013,where Kumbaya is now defined in the UrbanDictionary as “bl<strong>and</strong>ly pious <strong>and</strong> naively optimistic.”Still, Kumbaya is what I flashback towhen I see some CEOs breathlesslyannouncing “new values” <strong>and</strong> othersbragging about their latest award for“most ethical company in the universe.”This is what I call “Kumbaya<strong>Compliance</strong>.” The CEO issues an edict,maybe a press release, <strong>and</strong> everyonein the company holds h<strong>and</strong>s in a sing–along to make the company ethical<strong>and</strong> compliant, just like magic. If this works,why do we even need compliance <strong>of</strong>ficers <strong>and</strong>programs? Shouldn’t the Federal SentencingGuidelines be shortened to just four elements?Let’s review: (1) management edict, (2) campfire,(3) marshmallows, <strong>and</strong> (4) Kumbaya.I am ever amazed at otherwise smart executiveswho know that anything worth doing inbusiness requires a strong leader, resources,m<strong>and</strong>ate, monitoring, <strong>and</strong> incentives, butwhen it comes to compliance <strong>and</strong> ethics, thinkthat “tone from the top” means “tone frommy mouth.” Ethical leadership is not only animportant business endeavor; it’s the importantbusiness endeavor, because it’s the foundation<strong>of</strong> all enduring success.Which makes me wonder if CCOs arefalling down on the job with their CEOs <strong>and</strong>boards. Could it be we are overselling the successes<strong>of</strong> our hard-fought-for programs <strong>and</strong>forgetting to engage senior management inthe tough conversations about what’s reallyrequired <strong>of</strong> them? Until companies truly underst<strong>and</strong>that <strong>Compliance</strong> is the designer, overseer,<strong>and</strong> subject matter expert, but that the businessitself is the implementer <strong>and</strong> owner, progresswill continue to be excruciatingly slow.Sometimes I just wish CEOs would just shutup <strong>and</strong> “do.” What should they do? Imaginethat a CEO spoke at a town hall like this: “Heypeople, this is what I’ve done: I’ve appointed anindependent CCO who reports to me, <strong>and</strong> hasa seat at all important meetings, resources, aclear m<strong>and</strong>ate, <strong>and</strong> unfiltered sessions with theboard. I’ve broken down all silos, so everyonedoing compliance is in the CCO’s line <strong>of</strong> sight.Your performance evaluations, promotions,<strong>and</strong> bonus compensation will be tied directlyto how well you support compliance. And yourbosses will be monitoring all <strong>of</strong> this.”Too ambitious? Well, then how about aCEO who makes a r<strong>and</strong>om phone call to allhis business heads to say, “How is your compliancetraining going?” or asking them toname a priority risk <strong>and</strong> report what they aredoing about it. How about a CEO who asksto see periodic metrics on ethical leadershipamong top leaders, or who makes an unannounced“safety visit” through the factoryfloor? Duplicate this through all the layers <strong>of</strong>management <strong>and</strong> imagine the ripple effect.Granted, all that stuff is hard work. It’smuch easier <strong>and</strong> less “disruptive” to just talkabout it. So this is where we are, <strong>Corporate</strong>America. It’s time to “do.” Or, we can just singanother round <strong>of</strong> Kumbaya. ✵Donna Boehme (dboehme @ compliancestrategists.com) is Principal <strong>of</strong><strong>Compliance</strong> Strategists LLC <strong>and</strong> former Chief <strong>Compliance</strong> <strong>and</strong> <strong>Ethics</strong> Officerfor two leading multinationals. Follow Donna on Twitter @ DonnaCBoehme.<strong>Compliance</strong> & <strong>Ethics</strong> Pr<strong>of</strong>essional May/June 2013+1 952 933 4977 or 888 277 4977 www.corporatecompliance.org 23