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Annual Report 2006 - Euromaint

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EuroMaint Industry<br />

Specially adapted production equipment<br />

We managed to reverse the strong decrease in sales of production equipment during the first half of the year by<br />

winning a large number of important orders. We now see growing demand for customised production equipment<br />

and automation solutions.<br />

We have established a flexible, skilled, customer-focused organisation<br />

for the future in the Production Equipment product area. We now<br />

have a more efficient, sharper and more nimble group of our own<br />

sales personnel with a clear responsibility to drive technology forward.<br />

Experience builds success<br />

We are used to fulfilling rigorous demands on quality, customer adaptation<br />

and function from our established customers in the automotive<br />

industry.<br />

One important lesson for the future is that we need to be far<br />

clearer to new customers in highlighting the added values we have in<br />

our offerings. At the same time, we must also be more sensitive to the<br />

fact that they do not always need everything we have to offer, instead<br />

they may wish to choose based on a fundamental concept.<br />

Innovative customer adaptation<br />

Increased automation in industry is entailing higher demand in many<br />

areas. Automated Guided Vehicle, AGV, which began as a special<br />

solution, now forms the core of customised assembly systems for<br />

many different applications. Another factor affecting demand is the<br />

need for customers to be able to quickly adapt their production to<br />

new products.<br />

30<br />

When standard solutions are not sufficient, customers may require<br />

anything from unique total solutions to innovative special adaptation<br />

to and between customers’ existing production equipment.<br />

Clearer added value<br />

Price is becoming increasingly important, and it is not enough to<br />

highlight quality as an added value. Better examples of added value<br />

are instead our ability to understand customers, to resolve their<br />

problems swiftly and assume overall responsibility. Another important<br />

added value is that our creative thinking helps customers make better<br />

use of their existing investments. It is not always necessary to buy<br />

new. By instead extending the service life of the customer’s production<br />

systems, we make a direct contribution to increased profitability.<br />

Collaboration with partners<br />

In order to offer the complete spectrum our customers need, we<br />

collaborate with partners who supplement our specialist know-how<br />

in production streamlining. Different experiences bring fresh ideas,<br />

something everyone gains from – and customers in particular.

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