Annual Report 2006 - Euromaint

Business development
EuroMaint has achieved its leading position in maintenance engineering by systematically focusing on
customers’ needs. The main priority is not what we can deliver, but what the customer needs. however, from
the customer’s perspective a degree of courage is required to move away from conventional maintenance
programmes to the new approach of condition-based maintenance.
Today EuroMaint operates in the rail transport and engineering
industries, both of which are in different phases of development when
it comes to maintenance technology. Whichever industry or industries
the Group expands its operations into, the success factor remains the
same – a team of highly skilled engineers who can also understand
and meet our customers’ needs.
Measurable costs and income
In the technically oriented industries where EuroMaint operates it is
important to be able to clearly show measurable results. Accessibility
to production resources is not the only improvement area; income
can also be affected, for example by scheduling planned operational
stoppages intelligently. We must also be able to show that safety
levels are maintained even though the cost is lower. Once again
– focusing on the customer’s needs.
Partnership, collaboration and influence
Collaboration in various forms is an important component in
EuroMaint’s development. It entails long-term, stable relations with
our customers in order to understand their needs in the best way
possible. It involves partnerships and networks with suppliers to
satisfy customers’ varying needs, and also to increase the pace and
capacity of our development and ensure flexibility and adaptability to
changes in the market.
Developing condition-based maintenance requires the installation
of measurement equipment on rolling stock, for instance. In the rail
transport industry EuroMaint’s advisory role has gradually increased.
We often have an opportunity to influence how our customers fit out
new rolling stock in order to increase availability and decrease the
number of stoppages. In the same way we need to keep abreast of
other industries in order to develop our advisory role in the long term.
We work with the Swedish Rail Agency and have been able to show
good examples, which now serve to influence international regulations.
We are proud of this role, which sends out positive signals to the market.
We already know that companies will have to obtain certification from
the European Railway Agency, ERA, in order to deliver maintenance
for the European railways, and that the system is not significantly
different from the one we use at present. We welcome this development
and will be foremost among Europe’s ERA-certified maintenance
companies.
Industries at different stages
EuroMaint Industry is currently taking the step from classic maintenance
sold by the hour, to offering a full service with a focus also on
income. We are investing a great deal, with the aim of signing new
maintenance contracts with manufacturing industries in 2007 in line
with our Total Service Concept.
EuroMaint Rail is ready to establish itself internationally. The
company may achieve this by accompanying partners to other
countries, whereby we take our established maintenance concept and
gradually invest. We may also expand from Sweden, such as with the
refurbishment contract for NSB’s passenger carriages. EuroMaint
is also expanding into the Baltic region, where our establishment is
being financed through the more cost-effective production of component
maintenance. In the long term we also expect to build relations
with local train operators in order to bring a modern maintenance approach
to the expansion of the railways on that side of the Baltic Sea too.
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