CQUniversity Annual Report - Central Queensland University

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16OUR ORGANISATION AND STRUCTURECQUNIVERSITY DIVISIONSACADEMIC AND RESEARCH DIVISIONCQUniversity is committed to becoming a great regional universitythrough productive engagement in partnerships with industry,government and the community that support excellence in learning andteaching, research and innovation.The Division’s mission is to grow engaged research and improvethe quality of teaching and learning across CQUniversity Australia.The Division takes a leadership role in professional development forteachers, researchers and supervisors in higher education and has aparticular focus on developing quality distance education.The Office of Learning and Teaching, the Office of Research and the Schoolof Graduate Research, Institutes and Centres are hosted in the Division,and work in partnership with other divisions to achieve the University’sgoals in increasing research output and developing quality teaching.The Office of Indigenous Engagement was created in 2012 andNulloo Yumbah restructured to provide better education and researchopportunities for Aboriginal and Torres Strait Islander students.The Office of Community and Engagement leads and develops externalpartnerships which are maintained through learning, teaching and researchactivities. Regional engagement committees are managed through eachHead of Campus for the University’s significant regional footprint.Responsibility for leading, developing and sustaining partnershipsrests largely with the Division’s Offi ce of Community and Engagementin partnership with the Heads of Campus in each city campus and allareas of the University.CORPORATE GOVERNANCE DIVISIONThe Corporate Governance Division is committed to providing thehighest standards of corporate governance to the University’sgoverning bodies such as the University Council and Academic Board.These bodies lead the University in establishing quality assurance andimprovement that is transparent, measurable and appropriate acrossthe organisation. The Division is focused on supporting the students’learning journey from commencement to graduation and beyond.The Division comprises four directorates:The Governance Directorate is responsible for activities relevantto the University’s governance and recordkeeping requirements inaccordance with legislation and Australian/international standards, thefacilitation of the operations of the committees of the University, andthe management of the University’s policy systems.The Academic Registrar’s Directorate manages the activities related tostudent academic and administrative management, including the full rangeof student access, development, personal and accommodation services,student complaints and student misconduct matters. The Directorateincludes the Student Business Centre, Course Information Centre, StudentContact Centre, Student Support Centre, student accommodation inMackay and at the Capricornia College in Rockhampton.The Audit and Advisory Directorate is responsible for providingspecialist assurance and advisory services to senior managementand staff in relation to audit and the management and mitigation ofrisk, and for establishing and guiding the Internal Audit strategy andmanaging the University’s Internal Audit program.The Corporate Communications Directorate is responsible forpromoting, supporting and enhancing the University’s reputation,activities and achievements, through strategic communications andorganising University corporate events.FINANCE DIVISIONThe Finance Division is comprised of the Financial Services Directorateand the Corporate Strategy and Planning Directorate. Together theyare responsible for the University’s planning and fi nancial managementincluding risk management. The Division has numerous internalreporting obligations to the University Council and committees, andexternal reporting obligations to the State and Federal governments.The Corporate Strategy and Planning Directorate is responsible forensuring that the University has properly functioning risk managementand strategic planning frameworks. The Financial Services Directorateis responsible for ensuring the University’s fi nancial reportingobligations are met and that the University’s fi nance systems areoperating effi ciently, effectively and economically.As the University transitions from ‘Strong to Great’ the FinancialServices Directorate is taking great strides to ensure that it providesthe support and service that the University requires for its ongoinggrowth and the proposed merger with CQ TAFE.In 2012, the Budget and Performance Reporting Team concentratedon the TM1 enhancement project. IBM Cognos TM1 provides theUniversity with a dynamic environment for developing timely, reliableforecasts and budgets. The further enhancement of the planning toolthis year enables the organisation to rapidly analyse data, modelbusiness requirements and use the results to budget and forecast withconfi dence for better decision-making and outcomes.The Corporate Strategy and Planning Directorate continues its journeywithin the University of embedding an integrated planning and riskframework that has a continuous improvement philosophy. This processis dynamic and allows the organisation to be responsive, proactiveand fl exible in its approach to business opportunities. The Universityhas been able to mitigate and plan for rapid expansion utilising thisintegrated approach.As part of the Division’s ongoing commitment to provide better serviceto the University and the community a Systems Improvement Projectwas established which has identifi ed a number of enhancements.The Financial Services Directorate continues to review and improveprocesses to further assist the growing University.HIGHER EDUCATION DIVISIONThe Higher Education Division was created in July 2012 with theamalgamation of the former faculties – the Faculty of Arts, Business,Informatics and Education and the Faculty of Sciences, Engineering andHealth. Establishment of the Higher Education Division facilitates aunifi ed approach across the schools, with enhancement of cross-school
CQUniversity ANNUAL REPORT 2012and cross-discipline collaboration. The schools are the fundamentaloperational units of the Division and are committed to achievinggrowth in student numbers, improving the quality of teaching andlearning and the fostering of a strong research culture. The HigherEducation Division continued to build on the signifi cant growthachieved by the former faculties in domestic student enrolments,new program offerings and in forging partnerships with industry,community and government.The Higher Education Division has six Schools:• Nursing and Midwifery• Engineering and Technology• Education and the Arts• Medical and Applied Sciences• Business and Law• Human, Health and Social SciencesINTERNATIONAL AND SERVICES DIVISIONThe International and Services Division was created in early 2012following an amalgamation of the former University Services andInternational portfolios. It also has a close relationship with theCQUniversity-owned C Management Services Pty Ltd business,which currently operates four metropolitan campuses (Brisbane,Gold Coast, Sydney, Melbourne), and provides the majority ofeducational delivery to international students.Directorates within this portfolio include Marketing, FacilitiesManagement, Information Technology, People and Culture,Library, International and the Print Management Unit. The Divisionforms the foundation of professional services which underpinthe successful delivery of teaching and research. The Division istherefore primarily focused on partnerships, engagement and theneed for exceptional customer service to internal and externalstakeholders. In particular, the Division has extended facilitieson numerous campuses to enable new research and teachingactivities to occur, and has provided targeted marketing which hasassisted strong growth in domestic enrolments.Innovative approaches in infrastructure, technology, professionaland administrative services have been a key feature of Divisionaloperations. Highly competent staff assisted by continuallyimproving systems and procedures have ensured the effi cient andstrategic use of resources to optimise the effectiveness of theoverall University model. 2012 in particular has been distinguishedby advances in cross-unit and inter-organisational cooperation;leveraging a wide skill base to enhance service delivery.The International and Services Division is known for its ability toinnovate and counter challenges in the most responsive and effectivemanner. This requires both a proactive approach to core operationsand a solutions-based approach to risk and continuity management.Importantly, this is particularly crucial when recognising that theDivision operates across a wide campus portfolio; counteracting thedifficulties of distance, and maximising the key benefits it provides.CQUniversity hosted author and television celebrity Tiffiny Hall from The BiggestLoser Australia who visited CQUniversity Rockhampton to promote her new bookand to speak about health and fitness among young people.INDUSTRY, VOCATIONAL TRAINING ANDACCESS EDUCATION DIVISIONThe Industry, Vocational Training and Access Education Divisionwas established in 2012 to lead the University to its vision ofbecoming Queensland’s fi rst dual sector university. The Divisionchampions an integrated approach to education and training acrossthe University and plays a pivotal role by seeking improved waysto engage with students, industry, community, government andUniversity interests.In addition to providing strategic leadership to the proposed mergerof the University and CQ TAFE, the Industry, Vocational Trainingand Access Education Division is leading the expansion of theUniversity’s vocational education and training (VET) and distanceprograms throughout Australia. The Division has managementoversight of CQUniversity’s subsidiary company Health TrainEducation Services Pty Ltd, which operates as a private registeredtraining organisation ‘HealthTrain’ delivering VET programs.This will be achieved by creating and promoting a frameworkof innovative and seamless pathway opportunities betweenvocational and academic learning, through which the Universitycan develop and deliver vocational education and training.CQUniversity is building upon the success of its enabling programsto support access into new pathways.The Division’s commercial arm, the Queensland Centre forProfessional Development (QCPD), provides business support to theSchools on behalf of the University which will drive a commercialapproach. Through our engagement with industry, we providenew opportunities for the University to develop its national andinternational capabilities.By establishing a research symposium and a research scholarship,the Division is promoting a dual sector research agenda withinthe University and is actively supporting the goal of being a greatresearch-focussed dual sector university.17OUR ORGANISATION AND STRUCTURE
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