26REVIEW OF OUR ACTIVITIESCOMMITMENT TO ENHANCEMENTThe <strong>University</strong> participated in the Australian Graduate Survey (AGS)to monitor graduates’ perceptions of their learning experience.<strong>CQ<strong>University</strong></strong> graduates continue to have one of the highest employmentrates in the country. The results of the 2012 Australian Graduate Survey(AGS) showed that 87.7% of <strong>CQ<strong>University</strong></strong> bachelor degree graduateswere in full-time employment at the time of the survey. This comparedwith the national average of 76.1%.technologies. The transition from Moodle 1.9 to Moodle 2.2 enablednew technologies to be introduced, including Blackboard Collaborate(a virtual live classroom), Mahara (an e-portfolio web application), andCamtasia, used for video screen recording. Best practice on distanceand on-campus education is now recognised through a new ‘studentvoice’ award, based on student feedback through course evaluationsurveys.This data is based on the percentage of Australian citizens andpermanent residents only, bachelor degree graduates available forfull-time employment that completed the requirements for their awardsin the calendar year 2011 and gaining full-time employment within fourmonths of completing their degree (source: <strong>CQ<strong>University</strong></strong> InstitutionalTable 2012 B1 and National Table 2012 B1 as provided by GraduateCareers Australia [GCA]).Evaluations of all courses each term are carried out through the Moodlelearning management system. A number of improvements have beenintroduced during 2012, including enhanced reporting through the<strong>University</strong>’s Academic Dashboards. Overall, the response rates acrossall courses and cohorts have risen from 29% in Term 2, 2011 to 48% inTerm 2, 2012 in line with the <strong>University</strong>’s performance target of 50%response rate. This is a major achievement for students and staff acrossthe <strong>University</strong> and it ensures that the student voice is heard effectively,enabling staff to close the loop with students to explain how theirfeedback has helped courses to improve.The <strong>University</strong> also hosted the 2012 Australasian Higher EducationEvaluation Forum (AHEEF), with over 50 participants from Australia,New Zealand and overseas under the title: Embedding an InternalEvaluation Culture, with several speakers from <strong>CQ<strong>University</strong></strong> discussinga range of topics relevant to learning and teaching.The Educational Development team in <strong>CQ<strong>University</strong></strong>’s Office of Learningand Teaching continues to work in partnership with academic staff todevelop new programs and courses and those programs undergoingfive-yearly reviews. The team also provides support to staff who wish toaddress strategic aspects and new approaches to learning and teaching,or those who wish to refresh their knowledge and skills throughworkshops and other professional development activities, includingthe introduction of Moodle 2, in collaboration with colleagues in theInformation Technology Directorate.The <strong>University</strong>’s reporting systems continue to be developed through itsAcademic Dashboards, with revised features for course and programperformance, attrition and course evaluations. An ongoing focus onattrition has been maintained through regular reporting to AcademicBoard, with a number of projects at school/program level focussed onimproving retention and reducing attrition, funded through the HigherEducation Participation and Partnerships Program (HEPPP).The <strong>University</strong> continues to develop its capabilities in relation to onlinelearning, with a project to enhance distance education provision, inline with its aim to become a leading distance education provider inAustralia. A set of principles and standards has been developed bythe Deans of Schools and others, aiming to facilitate the transitionfrom the traditional print-based educational model to a moreinteractive and connected model supported by appropriate educationalThe Office of Learning and Teaching has developed new resources tosupport staff in their learning and teaching practice. This includes theintroduction of the ‘Great Guide’ series, with titles covering study atuniversity (for students), learning outcomes and internationalisationof the curriculum. One-page resources have been developed andpromulgated to provide ‘Ten Top Tips’ on a range of topics, includingusing assessment criteria, setting exams, giving feedback and teachingfirst-year students.PREPARING STUDENTS FOR A GLOBALWORKFORCEThe <strong>University</strong> has long recognised the importance of culturalawareness and preparation for a global workforce. It has formallyrecognised Cross-Cultural Competence as one of its seven coregraduate attributes, and is further embedding internationalisation in itsprogram content.As an important aspect of internationalisation, students are beingencouraged, and are actively participating in short-term or full-semesterOutbound Mobility, and the International Directorate has made availablegenerous scholarships to support students.Key considerations of the Outbound Program are:• learning another culture.• being aware of the needs of others, in developing a ‘giving’ culture.Further to this, and in an example of linking learning and teaching tocommunity engagement, a group of Nursing and Midwifery studentshas again in 2012 travelled to Nepal to learn about delivering theirprofessional services when not supported with the Australian access tomedicines and technology, and have been able to donate much neededsupplies to those centres within which they have worked.Additionally:• for the fi rst time in 2012, a group of Education students and stafftravelled to India to provide support to the Salaam Baalak Trust;and• our paramedic students were able to participate in a tour to NewYork to learn about crisis response and disaster management,thanks to the linkages developed by <strong>CQ<strong>University</strong></strong>’s Professor BrianMaguire.
<strong>CQ<strong>University</strong></strong> ANNUAL REPORT 201227FACILITIES AND INFRASTRUCTUREDuring 2012, investment in services, infrastructure and facilitieshas enabled the significant expansion of program offerings to the<strong>University</strong>’s current and future student cohort, as well as step-changeimprovements in the delivery of available services across the campusportfolio. The <strong>University</strong> has continued its strategy of infrastructureinvestment as part of the renewal program and Strong to Great initiativein 2012, ensuring that there is a clear focus on multi-city development.REVIEW OF OUR ACTIVITIESTABLE 1: BUILDINGS INFRASTRUCTURE HIGHLIGHTS FORLEARNING AND TEACHING IN 2012Campus Description Cost/BudgetRockhampton Final completion of Engineering$10.7mrefurbishment B28/29Allied Health Clinic – Stage 1 construction $6.6mAllied Health Laboratories B7/8/9$1.3mCampus realignment$0.2mMackay Nursing Laboratory, teaching and staff $0.3mspacesChiropractic Laboratory, teaching and staff $0.1mspacesNoosa Final completion of campus expansion (Inc. $2.7mNursing)Cairns Distance education study centre $0.3mSydney Sonography Laboratory, teaching and staff $1.1mspacesMelbourne Campus upgrades and improvements $0.1mVarious Master planning activities – Rockhamptonand MelbourneUpgrades to security systems includingsurveillanceMusic lecturers Peter McKenzie and Derrin Kerr prepare for class.The strong connection between physical building infrastructure andinformation technology and systems has created excellent learning andteaching outcomes for the <strong>University</strong> during 2012 and beyond. Servicedelivery areas are working together in more strategic ways to createphysical and online learning environments which exceed the needs ofthe modern student, helping to create workplace-ready graduates.Collaborative learning spaces have become feature facilitiesat various campuses. These spaces use technology and fl exibleconfiguration to promote group work and remote collaboration acrossthe <strong>University</strong>’s campuses to improve learning outcomes throughfacilitated peer-to-peer learning. Within Rockhampton and Noosa,the collaborative spaces are either included within or are locatedadjacent to the campus libraries - a symbiotic relationship whichworks to further enhance student success. Once again during 2012, thelibrary has been showcased as a key learning and teaching partner forstudents and staff alike, with the results of client satisfaction surveyssetting new Australasian benchmarks in fi ve best-practice categories.Reliability and performance of online learning and teaching systemshas been significantly bolstered by the execution of major upgrades tounderlying infrastructure including enterprise storage, core network andlearning management system software (Moodle 2.2) and associatedIndigenous graduates are presented with special sashes before eachgraduation ceremony.tools. Additionally, new core video servers have been implemented tosupport significant growth in online video learning and teaching acrossthe <strong>University</strong>’s 10 campuses during 2012.These upgrades enable access to major new features includingcollaboration between staff and students using high-quality video, newmobility features for mobile devices, enhanced grade book, improvedonline assessment functionality, and improved integration withelectronic portfolios, and coupled with a high level of scalability. Theseexciting upgrades have, for example, been used to host the <strong>University</strong>’sfirst Open Online Courses (OOCs), and will be used to provideprofessional short course offerings. The <strong>University</strong> has launched itsOnline Live Classroom capability to support its distance educationcohort of students using Blackboard Collaborate. This has improvedstudent engagement by enabling interaction with peers and lecturers,leading to improved student satisfaction and retention.