32REVIEW OF OUR ACTIVITIESENGAGEMENTOUR AIM: We will engage in all areas of endeavour. Our interactions with our communities will drive our Learning and Teaching, Researchand Innovation, and Enterprise. Through these interactions, we will identify and address the needs of our communities, industry and the<strong>University</strong> which deepens our students’ civic and academic learning, and enhances community wellbeing. We will also enrich our scholarshipand research in a way that benefi ts both the <strong>University</strong> and its stakeholders.STRENGTHENING AND BUILDING RELATIONSHIPSThroughout 2012, <strong>CQ<strong>University</strong></strong> continued to embrace its ‘power ofplace’ and enhance relationships with staff, students, organisationsand community members across its diverse multi-city campus footprint.The <strong>University</strong> has a strong focus on empowering communities throughcollaboration and supported this again in 2012 through CommunityConnection Forums and interactive Regional Engagement Committees(RECs). Facilitated across five regional centres, this ongoing stakeholderengagement resulted in the review of regional priorities including researchneeds, human services and Indigenous issues; student accommodationoptions; and programs required by local industry and business.<strong>CQ<strong>University</strong></strong> aspires to be recognised as an inclusive university at theforefront of providing access to higher education for all individuals.The <strong>University</strong> has ongoing initiatives such as Engage Education,Start Uni Now, and Tertiary Education Preparation, which target thepreparation of students, including those from low socio-economicstatus (SES) backgrounds, for university life and beyond. Additionalwidening participation activities, such as the Artists in Residenceprogram, and the launch of a Mobile Education Trailer (MET), focussedon educational participation through engaged learning at more than100 primary schools throughout <strong>Central</strong> <strong>Queensland</strong>.Aspiring to be Australia’s most engaged university, <strong>CQ<strong>University</strong></strong> places astrong focus on enhancing relations and promoting engagement betweenthe <strong>University</strong> and a wide range of external partners at the local,national and international level. During 2012, more than 20 Memorandaof Understanding (MOUs) were implemented with organisations inAustralia, China, South Korea, Finland, Sweden and Kuwait, amongothers, introducing a wide range of opportunities including pathwayarticulations, staff and student exchanges and study tours. Also playinga key role in facilitating industry engagement, the <strong>University</strong>’s QCPDworked closely with industry and business to provide career servicesand tailored professional development programs to meet the needs ofresources industries and other employers. Partnerships with businessessuch as Fitlink Australia, Joncris Sentinel Services and Group Engineeringcreated valuable opportunities for <strong>CQ<strong>University</strong></strong> and its students.With the establishment of the Offi ce of Indigenous Engagementand the appointment of the Pro Vice-Chancellor and BMA Chair(Indigenous Engagement) in 2012, <strong>CQ<strong>University</strong></strong> has ensured that thereis renewed effort and increased focus on engaging with Aboriginaland Torres Strait Islander students, service providers, business andcommunities. The Pro Vice-Chancellor has been proactive in listeningto community members, developing partnerships and speaking at arange of Aboriginal and Torres Strait Islander community events. Thiswork has been vital in laying the foundations for the intensive workthat will be required to progress the fi nalisation of <strong>CQ<strong>University</strong></strong>’sAboriginal and Torres Strait Islander Strategy, the development of<strong>CQ<strong>University</strong></strong>’s Reconciliation Action Plan and the implementation ofassociated activities.The <strong>University</strong>’s engagement with its alumni grew steadily in 2012building on a comprehensive communication program including regularelectronic and printed materials, nation-wide and international eventsand a suite of benefits, the most popular being access to libraryjournals. The Distinguished Alumni program continued to identifyhigh achieving alumni and inspired the introduction of Alumni Awardsand the production of promotional material. Alumni were surveyed toascertain preferences for communication and engagement with the<strong>University</strong> which provided credible data to inform future activity.The Industry, Vocational Training and Access Education Division haschampioned engagement through all its business activities in 2012.Students have graduated this year through the Skills for TertiaryEducation Preparatory Studies (STEPS) program and can now continuetheir journey onto higher education. The STEPS program has beenexpanded to metropolitan campuses and will continue to grow in 2013.The Academic Learning Centres have continued to engage withundergraduate students of the <strong>University</strong> and have provided individuallearning support to students. The Academic Learning Services Unit(ALSU) is establishing two new learning centres in Science andComputing for 2013.CONTRIBUTING TO GROWTHWith engagement fully entrenched in <strong>CQ<strong>University</strong></strong>’s vision, mission,values and strategy, the realisation of aspirations is largely impacted bythe provision of ongoing capacity-building in the practice of engagement.In 2012, <strong>CQ<strong>University</strong></strong> launched an online staff platform dedicatedto engagement news, professional development and rewards andrecognition, as well as access to internal and external engagementresources. The Engagement Channel has assisted staff in making themost of interactions with internal and external communities and providedaccess to a database to record their contribution to the <strong>University</strong>’sengagement journey. Development in specialised engagement strategycomponents was also a key focus, with Service-Learning targeted in2012. In March, <strong>CQ<strong>University</strong></strong> hosted a visiting scholar from Texas State<strong>University</strong> to share their Service-Learning expertise and knowledge withall staff. The <strong>University</strong> later appointed two Adjunct Professors in Service-Learning, one national and one international, to provide staff with ongoingdevelopment in this emerging learning and teaching initiative.For the third consecutive year, <strong>CQ<strong>University</strong></strong>’s Opal Awards for Excellencein Engagement recognised and rewarded staff for outstandingengagement in collaboration with external communities. Awardcategories, which focused on Learning and Teaching, Research andInnovation, and Service, again encouraged quality engagement aligned tothe <strong>University</strong>’s strategic priorities and community needs. From 2012, theOpal Awards feature a new category, Engaged Service-Learning, whichrecognises <strong>CQ<strong>University</strong></strong> students engaged with the community. Detailsof all 2012 Award finalists are available later in this report.
<strong>CQ<strong>University</strong></strong> ANNUAL REPORT 2012A number of <strong>CQ<strong>University</strong></strong>’s achievements in the engagement arena werehighlighted at the 2012 annual Engagement Australia Conference held inBrisbane. Two Conservatorium of Music students were selected to attendthe conference to showcase the successful applied theatre program‘Choices’. In addition, the Pro Vice-Chancellor (Community and Engagement)presented a paper on ‘Engaging with communities: an empowermentapproach to university–community engagement’ and facilitated a workshopon ‘Leading a <strong>University</strong>'s Engagement Strategy’. The <strong>University</strong>’srepresentation within this organisation will be strengthened following the2012 appointment of the Pro Vice-Chancellor (Community and Engagement)as Chair of the Engagement Australia Board. At the forefront of promotingand facilitating discussion and development of university–communityengagement across Australia and Asia Pacific, strong representation on thisBoard will enhance <strong>CQ<strong>University</strong></strong>’s ability to interact with other engagementmindeduniversities, organisations and individuals worldwide.Fundraising activity at the <strong>University</strong> entered a new phase in 2012 with BHPBilliton Mitsubishi Alliance (BMA) establishing a significant partnershipwith the <strong>University</strong> to name the BMA Chair in Indigenous Engagement anda suite of scholarships in support of <strong>Central</strong> <strong>Queensland</strong> students wishingto pursue non-mining related careers. The B. Macfie Family Foundationrenewed its significant support for research into environment related issuesand the John Villiers Trust ambulance was purchased as a teaching andlearning resource primarily aimed at Paramedic Science students. The<strong>University</strong> continued to receive support for undergraduate scholarshipsand academic prizes from a range of continuing and new industry partnersand generous individuals. The funding support of corporations, trusts andindividuals is deeply appreciated by the <strong>University</strong> and is a very significantsource of encouragement and practical support for students.Throughout 2012, the Industry, Vocational Training and Access EducationDivision has also been working with the <strong>University</strong>’s Deans, vocationaleducation providers and industry partners to develop new pathwaysbetween vocational and academic learning. We have established 871articulations and 23 dual offers with over 80 Australian and internationalorganisations. Twenty-five additional dual offers have been submitted toQTAC and are currently being progressed.In response to a need in <strong>Central</strong> <strong>Queensland</strong>’s resources industry,QCPD initiated the launch of a postgraduate qualifi cation in ProjectManagement. QCPD is proud to report that 27 industry employees fromthe inaugural cohort will graduate from the program in 2012. QCPD’snewly established tendering service in collaboration with IRIS wonbusiness with Horticulture Australia Ltd for the delivery of training tohorticulture retailers.QCPD is currently working with <strong>CQ<strong>University</strong></strong>’s own registered trainingorganisation (RTO) Health Train to facilitate an articulated pathway intothe <strong>CQ<strong>University</strong></strong> graduate programs via the Certifi cate IV and Diplomain Project Management. Throughout 2012, QCPD has been workingwith industry and across the <strong>University</strong> to develop commercial onlineshort courses for professional development, which will be availablefrom 2013.CULTURAL LINKAGESWith engagement as a core premise of the <strong>University</strong>, culturallinkages are a key attribute of its operations. This is displayed inlearning and teaching activities, as earlier described, but also insporting and community events. <strong>CQ<strong>University</strong></strong> hosts a range ofsuch activities each year, some of the more ‘renowned’ beingthe Mini Olympics and Chancellor’s Cup, as well as regularformal and informal on-campus activities, which are favouriteswith international students and provide opportunities forlinkages to occur.Within the community, a great example of cross-culturalengagement is the work undertaken by <strong>CQ<strong>University</strong></strong>’s Sydneycampus students and staff with The Exodus Foundation, acharitable organisation that assists homeless and abandonedyouth, and other people in need. This is part of an ongoingcommitment, whereby the campus sends a team of volunteersonce a month to the ‘Loaves and Fishes Free Restaurant’ inAshfi eld, which serves food to the homeless. This also has thebenefi t of allowing international students to experience a way oflife they have not been exposed to while in Australia.Within <strong>Central</strong> <strong>Queensland</strong>, the English Language Centre (based onthe <strong>CQ<strong>University</strong></strong> Rockhampton campus) provides a great vehicle forconnections to partner institutions in other countries. It provides astrong platform for <strong>CQ<strong>University</strong></strong> to link various communities withinthe local region, through a common desire to improve their Englishskills and play a greater role in our wonderfully diverse community.During 2012, around 170 students and about 20 accompanying staff havevisited Rockhampton to participate in tailored English Language Centrestudy tours, from institutions in Korea, China, Japan and Thailand. Inaddition, the Rockhampton, Yeppoon and Gladstone schools who teachJapanese and Korean welcome these students into their classrooms toenrich the learning experiences of the Australian students.The engagement goes to the heart of our <strong>Central</strong> <strong>Queensland</strong>community, with all the students being accommodated in Homestay,with families who have committed to this service for many years. Thestudents undertake English language classes, but also participatein a range of cultural and tourist activities such as visits to islands,farms, cultural centres and wildlife parks. Many lasting friendships aredeveloped, and many students return to Rockhampton for further study,or as tourists.33REVIEW OF OUR ACTIVITIES