2003 Annual Report - Turkish Airlines

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CONTENSTurkish Airlines’ Mission Statement 01Legal Status 02Board of Directors, Board of Auditors 03Message from the Chairman 04Traffic Figures 06Financial Figures 07Figures over 10 Years 08Year 2003 Operations 11Flight and Traffic Development 11Commercial Performance 19Technical Services 24Human Resources 27Services 31Information Technology Projects 34Financial Review 35Independent Auditors’ Report, FinancialStatements and Notes to Financial Statements 48Terms and Abbreviations 76
Turkish Airlines’ Mission StatementAs Turkey’s flag-carrier, Turkish Airlines’ mission is to provide air transportation according to theobjectives below:• To cultivate the Corporation’s identity as a global airline, by expanding its long distanceflight network,• To improve the Corporation’s identity and status as a technical service provider, bytransforming its maintenance unit to a leading maintenance base within the region,• To promote the Corporation’s identity as a service provider in all areas of strategic civilaviation, including handling and flight training,• To preserve the Corporation’s leading status in domestic air transportation,• To provide non-stop, high quality air transportation by collaborating with a global airlinealliance that complements its network, in order to further improve the Corporation’s imageabroad and to increase marketing opportunities, and• To transform Istanbul into an important hub.While preserving its leading status in domestic airtransportation, Turkish Airlines intends to cultivateits identity as a global airline by expanding thelong distance flight network.1
Page 1: T o w a r d n e w h o r i z o n sAn
Page 5 and 6: Board of Directors(as of December 3
Page 7 and 8: The fact that the United States was
Page 9 and 10: Financial FiguresProfit/Loss (TL mi
Page 11: 1994-2003 Revenue Passengers1994-20
Page 14 and 15: By the end of the year, the number
Page 16 and 17: In 2003, a total of 10.4 million pa
Page 18 and 19: While scheduled domestic flightcapa
Page 20 and 21: In an effort to meet cargo demands
Page 23 and 24: We have continued to add newdestina
Page 25 and 26: As part of the Regional Aviation Pr
Page 29 and 30: HUMAN RESOURCES1999-2003 Developmen
Page 32 and 33: 30Among the services accessible via
Page 34 and 35: Miles&Miles members who purchased t
Page 36 and 37: INFORMATION TECHNOLOGYPROJECTSProje
Page 38 and 39: CAPITAL REVIEWTurkish Airlines adop
Page 40 and 41: FOREIGN CURRENCY TRANSACTIONS(ACCOR
Page 42 and 43: TURKISH AIRLINES INC.DETAILED BALAN
Page 48 and 49: TURKISH AIRLINES INC.FINANCIAL STAT
Page 50 and 51: TURKISH AIRLINES INC.FINANCIAL STAT
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TURKISH AIRLINES INC.BALANCE SHEETS
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TURKISH AIRLINES INC.STATEMENTS OF
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TURKISH AIRLINES INC.STATEMENTS OF
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TURKISH AIRLINES INC.NOTES TO THE F
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TERMS AND ABBREVIATIONSAvailable Se
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ASIAAlmatyAmmanAshkhabadBahrainBang
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Our FleetA340-300Number of Aircraft
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2003 Annual Report - Turkish Airlines

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