Amadeus e-support Centre User Guide - Amadeus Qatar

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Search for Cryptic EntriesIf you want to find a cryptic entry, or its meaning, click on the cryptic entries shortcutin the homepage, or the cryptic entries tab after a search:You can search for a cryptic entry code or a keyword. Click on to display all sub-entries. Click on to hide all sub-entries. Click on to convert the displayed entries into a PDF document. You can also display only cryptic entries related to a specific topic:Page 20Amadeus Qatar W.L.L
Browsing SolutionKnowledge solutions such as Videos, “How to” and Troubleshooting solutions, Tips,Info pages and Product Information are grouped under common travel industry topicsfamiliar to most travel agents. You can access “Browse solutions” directly from thehomepage.Or from the Support Services menuPage 21Amadeus Qatar W.L.L
Page 3 and 4: Security levelCompany Amadeus Qatar
Page 5 and 6: Who are you? Select your Profile fr
Page 7 and 8: Amadeus e-Support registrationFollo
Page 9 and 10: 3- If you have found your name in t
Page 11 and 12: If you have not found your name in
Page 13 and 14: Update Profile InformationIf you ha
Page 15 and 16: Searching for Knowledge SolutionsYo
Page 17 and 18: Refining Your Search ResultsIf your
Page 19: Using Advance SearchIf you want to
Page 23 and 24: Logging a CaseA case is an electron
Page 25 and 26: 6. Enter the case details in the po
Page 27 and 28: Viewing a List of CasesCase records
Page 29 and 30: The Case StatusOpenWaiting for Cust
Page 31: 2- Update the case as required.Ente

Amadeus e-support Centre User Guide - Amadeus Qatar

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