G550 User Guide - KORE Telematics

System Overview5. Receive yourLocation Reporton the Web site orover the phone.1. Request aLocate on ourWeb site orover the phone.2. The LocationService Centerprocesses yourrequest and…NoteThe Wherifone utilizes both GPS and GSM (digital wireless) technologies,and both are required to provide a complete locationreport. If the Wherifone receives a GSM signal, but no GPS signalis available, a tower-based location report is available to authoritiesin the event of an emergency. If a GPS signal is available, butthe Wherifone is outside the GSM network coverage area or doesnot receive a GSM signal, no location report can be provided untilthe unit returns to an area with GSM cellular service. Refer to theTroubleshooting Guide on Wherify’s website www.wherify.comfor the most up to date information.How It WorksYou can locate the Wherifone in two easy ways:1. Log onto the Internet at www.wherify.com (see page 40) toview location information on street and aerial maps.2. Call us at 1-877-WHERIFY (see page 36) to obtain a verballocation report from a Wherify Customer Care representative.64. The Locatoruses GPSsatellites todetermineits location.3. …sends awirelesscall to theLocator.Figure 1.2We’ll map your loved-one’s location and give you a nearby/approximate street address, typically in less than a minute.An e-mail of the same information is also available.The System Behind the WherifoneThe Wherifone G550 works by combining Wherify’s patented locationtechnology with the United States Department of Defense’sGlobal Positioning System (GPS) of satellites—plus the digital,nationwide cellular networks.We integrate all this into our state-of-the-art automated GlobalLocation Service Center—utilizing the same type of mainframecomputers used by banks, telephone companies and airlines, and7