Operations manual - FP-IMS

TroubleshootingProblemDisplay is blankPostage values are nottransferred from scale tothe T 1000 TrendPossible causes and solutionsNo power:• Check to make sure T 1000 Trend is plugged in andthe keylock switch is in position ”I”.Meter without power:• Check to see if franking machine is plugged in andthe keylock switch is in position ”I”.Data transfer interrupted:• Check if interface cables are tightly connected toboth units.Scale interface key is not activated:• Check if the scale symbol appears in the display. Ifnot, press the ”Scale interface” key.T 1000 Trend does not Franking machine in ”0” account:print • Press the ”C” key and select a departmentalaccount between 1 and 9.Scale interface on, no scale connected:• If symbol is displayed and no scale isconnected, press the "Scale interface" key once toturn off the interface function.Franking machine is out of postage:• If ”Limit End” is displayed, the franking machine isout of postage. Load new postage.T 1000 Trend is blocked • Turn off the machine and turn it back on.Letter jam • Carefully remove the letter, turn off the machineand turn it back on.Displayed date or timeare incorrect• Change the date / time manually. See chapter 7.1.39