YHN Delivery Plan 2012-13 - Your Homes Newcastle

Overall we have reduced our carbonfootprint by 1047 tonnes. Thisequates to a 16% reduction. We havemassively exceeded our target.Achieve 90% level A’s in our Service QualityFrameworks for Supporting Peoplecontracts during 2011/12- AchievedWe achieved 100% level A’s forCCAS, Young Peoples Service andAdvice & Support Supporting Peoplecontacts during 2011/12assessments.Produce a YHN Community CohesionStrategy by 30/06/2011.- AchievedStrategy produced and approved bythe target date of 30/06/2011.Support 20 long term unemployed tenantsduring 2011/12 into paid employment withYHN for six months to promote a culture ofwork and help them gain skills andexperience- Achieved20 tenants were recruited to ‘YourHomes Your Jobs’ during 2011/12.A quality workforceReduce the number of sickness days perFTE employee to 8 days by 31/03/2012Achieve North East Better Health at WorkGold award by 31/12/2011.Develop a YHN Coaching and MentoringStrategy by 30/09/2011.- Not achievedBy the end of 2011/12 the number ofsickness days per FTE was 8.59days; just short of our target of 8days. A number of actions have beenimplemented to improve this figureduring 2012/13.- AchievedGold award achieved in November2011.- AchievedStrategy implemented and promotedby the target date of 30/09/2011.23