5.3 CDEM EMERGENCY OPERATING CENTRES5.3.1 STRUCTURE AND ROLESFigure 16 shows the relationshipbetween the various EOCs.The NCMC co-ordinates events ofnational significance and the MCDEM isresponsible for its operation. Routinecommunication between the GEOC andthe NCMC ensures that Governmentand other departments are informedabout emergency issues. The role of the NCMC is furtherdetailed in the National CDEM <strong>Plan</strong>and Guide.The focus at the GEOC level iscoordination of the event throughtactical and strategic management,whereas at the local EOC level the focusNeighbouring CDEMGroups: Auckland,WaikatoDargaville EOC(Municipal Building,Hokianga Rd, Dargaville)IncidentControllersFigure 15: EOC Structureis on the immediate operational tasks and activities. In order to carry out these functions, the GEOC must collect,collate and assess information, issue public statements and advice, issue warnings, manage and coordinate theresponse, and maintain records. The role of the GEOC is further detailed in the <strong>Northland</strong> CDEMG EOP 1.National Crisis<strong>Management</strong> Centre(Wellington)<strong>Northland</strong> GEOC(NRC, Water Street,Whangarei)Kaikohe EOC (FNDC,Memorial Ave, Kaikohe)IncidentControllersNote: Alternate GEOC Location at Fire Service, Manse Street, WhangareiEach territorial authority member of the Group maintains a local EOC within its jurisdiction. EOC locations areidentified in figure 16 however temporary EOC can be established in other venues to suit the needs of anemergency. The role of the Local <strong>Emergency</strong> Operations Centre (EOCs) is to co-ordinate the response of localemergency agencies within the area of the EOC, including logistics, welfare, information management, mediaadvise and recovery preparation. Once activated, the local EOCs report to the GEOC. The role of the Local EOC is further detailed in EOP 1 and local CDEM <strong>Plan</strong>s.Whangarei EOC (WDC,Rust Ave, Whangarei)IncidentControllers5.3.2 ACTIVATION AND NOTIFICATIONDuring small scale events, the emergency can be managed by Incident Controller preferably at the incident controlpoint. The Incident Controller will contact the local <strong>Civil</strong> <strong>Defence</strong> Officers or the Local Controller if coordination orsupport is required.During larger scale events the Local EOC will operate to coordinate local agencies. Agency liaison officers oradvisors may be required in the Local EOC to co-ordinate resource allocation and provide critical information. TheLocal EOC and Welfare Centres are activated at the direction of the Local Controller, guided by information fromthe <strong>Civil</strong> <strong>Defence</strong> Officer, emergency services and other responders. The Group Controller will be informed of anyactivation. Local EOCs will provide regular reports to the Group EOC.Where an emergency incorporates more than one district, liaison and advice may be provided through the GroupEOC to coordinate resources across the region. The Group EOC will be activated by Group Controller on advicefrom the <strong>Civil</strong> <strong>Defence</strong> Officer and others. The Group EOC will be staffed by NRC staff and established inaccordance with EOP 1. The Group Controller will inform the Local Controller and NCMC of activation status andprovide regular reports to the MCDEM/NCMC.<strong>Northland</strong> <strong>Civil</strong> <strong>Defence</strong> <strong>Emergency</strong> <strong>Management</strong> <strong>Plan</strong>, <strong>2010</strong>-2015 Page 46
The NCMC is activated when the GEOC is activated. If multiple CDEM Groups are affected and/or the situationescalates beyond the capacity of the CDEM Group to manage the emergency, the Minister of CDEM may declare astate of national emergency.NCMCNationalControllerGroupEOCGroupControllerStakeholderLiaison<strong>Plan</strong>ning/IntelligenceManagerLogisticsManagerPublicInformation /MediaWelfare ManagerRecoveryManagerLocalEOCLocalControllerStakeholderLiaison<strong>Plan</strong>ning/IntelligenceManagerLogisticsManagerOperationsPublicInformation /MediaWelfareManagerRecoveryManagerIncidentPointIncidentController<strong>Plan</strong>ning/ Intelligence Manager Operations Manager Logistics ManagerFigure 16: <strong>Northland</strong> Response Structure5.3.3 OTHER EMERGENCY CO-ORDINATION POINTSOther key locations for emergency management functions include:Individual agency EOCs; as a lead or supporting agency (for example during the 2009 Flu Pandemic the<strong>Northland</strong> District Health Board set up an EOC coordinate information and resources for the <strong>Northland</strong>region).Welfare Centres: Welfare Centres provide the point of contact for many agencies to interact withimpacted communities. They are temporary facilities usually established at a prearranged venue such asa school, marae, hall or sport complex to provide immediate welfare needs of an impacted community.<strong>Northland</strong> <strong>Civil</strong> <strong>Defence</strong> <strong>Emergency</strong> <strong>Management</strong> <strong>Plan</strong>, <strong>2010</strong>-2015 Page 47