April - June 2010 - Bureau of Police Research and Development

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Relevance of KPAs & KPIs in Policing – CID-APPhilip Holman and Derek Snee (2004) 6 rightly saidthat KPIs help an organization to define and measureprogress towards organizational goals and once itcan analyze its mission, identify stake holders, definegoals, it needs a way to measure progress towardsits goals. They recommend a route to improveefficiency in six points as shown in the fig. below.Route to Efficiencyhallmark of success in any organization andperiodical review is the constant yardstick of effectiveachievement of goals.It is hoped that the police organization today in Indiaon the whole will realize the importance of KPAs andKPIs, and improve the service delivery to the public.Reference1 Neely Andy (1998), “Measuring businessperformance”, Economist Books/Profile Books.2 Becker Brian E, Huselid Mark A and Ulrich Dave,(2001), “The HR scorecard: Linking people,strategy and performance”, Harvard BusinessSchool Press.3 India together (Sept 2008), “Police Reforms:Creative Dialogue Needed”, Digital version.Cursory of the above diagram is an index to theleadership to understand and learn about the activityof the assignment and then to set the right objectivesfor improvement. The other point is shedding out thewaste and refining or taming the tools throughdifferent process of improvement, thereby thecapacity building is developed to meet the challengeswith efficiency. The continuous improvement is the4 Bruijn Hans de, (2002), “Managing performancein the public sector”, London Routledge.5 Gupta Sunil and Lehmann Donald R. (2005),“Managing customers as investments: Thestrategic value of customers in the long run”,Wharton School Publishing.6 Holman Philip and Snee Derek (2004) “TheImproving Efficiency”, Pocket Book, ULC,Ashridge.24 ➢ The Indian Police Journal Vol. LVII-No. 2, April-June, 2010
Conviction Rate : A Reality CheckShatrujeet Kapoor*IntroductionLarge number of acquittals in criminal cases iswidely perceived to be an important reason behinddeclining fear of law in our Society. Over the years,people have lost faith in the capacity of the lawenforcement machinery to bring offenders to justice.It is commonly believed that with money andmuscle power, one can go scot free even aftercommitting murder. Failure of the system to convictoffenders has caused a huge dent in its credibilityin the eyes of the public.A logical corollary of the argument is that highconviction rate can reverse this trend and bringback the much needed credibility in the system.In order to test this hypothesis and identifyfactors that determine the effectiveness of thecriminal justice system, a study was conductedin a branch of the Central Bureau of Investigation(CBI) on the basis of five year data ofregistration, investigation, prosecution andoutcome of trials, appeals and revisionspertaining to the year 1980 to 1984.The study has revealed that there are severalfactors, other than conviction rate, which havean adverse impact on the public perception,namely, inordinate delay at various stages ofprosecution, absence of sound sentencingguidelines, leaving the issue of quantum ofsentences completely at the discretion of thecourts, too many options to file appeals andrevisions against the order of sentence, and soon. In other words, improving conviction ratealone may not help the system in attaining itsrightful glory unless it is accompanied withcertain policy level interventions, details ofwhich will follow:FindingsImportant findings of the study are as under : Even though 144 out of 275 accused personsprosecuted during the period under studywere convicted (57.37%), less than 4% ofthem actually spent time in prison. The sentence awarded to a convictedaccused, on an average, was less than 13%of the maximum sentence prescribed for theoffence for which s/he was convicted. More than 86% of the convicted offenderswere sentenced to undergo three years' orless imprisonment, allowing them the benefitof automatic bail under section 389(3) ofCrPC. Average time taken for completion ofinvestigation was 13.4 months. Trials werefar slower and took on an average 7 years4 months. More than 75% (111 out of 144) of theconvicted accused persons challenged theirconviction by the trial court by way of filingappeal. Those, numbering 33, who acceptedthe conviction included 25 persons whowere released on probation and another 6who were convicted till rising of the court.Thus, only the remaining two convictedoffenders out of 144 (less than 1.5%)accepted substantive (read real) sentences. The data pertained to the year 1980 to 1984.However, only 37 appeals have been decidedso far. Average time taken in deciding an appealwas 9 years 11 months. 66 appeals and 5revisions are still pending in the High Court,even after more than 20 years of institutionof criminal proceedings against the accusedpersons.Flawed Justice Delivery SystemClearly, the justice delivery mechanism in ourcountry is badly flawed. There is inordinate delayKey WordsRegular Case,Conviction Rate,Sentencing Policy.*IPS, IG (Telecom)Panchkula, HaryanaThe Indian Police Journal Vol. LVII-No. 2, April-June, 2010 25➢
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Page 4 and 5: Abstracts & Key WordsPolice Sub-Cul
Page 9 and 10: Police Sub-Culture : An Adaptation
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Page 13 and 14: IntroductionSingapore Community Pol
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Page 47 and 48: Domestic Violence against Women and
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Page 51 and 52: IntroductionA Study of Burnout and
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CorrigendumIn Jan-March, 2010 issue
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James M Klatell (Aug 2006) : Bomb T
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April - June 2010 - Bureau of Police Research and Development

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