Operation Manual - Critical Power Supplies

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PROBLEM POSSIBLE CAUSE SOLUTIONTHE DISPLAY SHOWSONE OR MORE OF THEFOLLOWING CODES:A39, A40AND THE RED“BATTERIES TO BEREPLACED” LED IS ONTHE BATTERIES HAVEFAILED THE PERIODICEFFICIENCY TESTThe batteries of the UPS should be replaced in thatthey are no longer able to maintain the charge for asufficient time to ensure the required autonomy.Warning: The batteries are to be replaced byqualified staffTHE DISPLAY SHOWSONE OR MORE OF THEFOLLOWING CODES:F34, F35, F36, L34, L35,L36AMBIENT TEMPERATUREOVER 40°CHEAT SOURCES CLOSETO THE UPSVENTILATION SLITSOBSTRUCTED OR TOOCLOSE TO WALLSFAULT IN TEMPERATUREPROBE OR UPS COOLINGSYSTEMActivate the maintenance bypass (SWMB) withoutpowering off the UPS; in this way, the fans cool theheat sink more quickly. Eliminate the cause of theovertemperature and wait for the temperature of theheat sink to drop. Exclude the maintenance bypass.Insert the maintenance bypass (SWMB) without turningoff the UPS so that the fans, continuing to run, cool theheat sink more quickly and wait for the temperature ofthe heat sink to drop. Turn the UPS off and then onagain. Exclude the maintenance bypass. If the problempersists, call your local service centreTHE DISPLAY SHOWSONE OR MORE OF THEFOLLOWING CODES:F37, L37AMBIENT TEMPERATUREIS OVER 40°CHEAT SOURCES CLOSETO THE UPSVENTILATION SLITSOBSTRUCTED OR TOOCLOSE TO WALLSFAULT IN THETEMPERATURE PROBEOR BATTERY CHARGERCOOLING SYSTEMEliminate the cause of the overtemperature.Open the battery fuse holder isolators (SWBATT) andwait for the temperature of the battery charger heat sinkto drop.Close the battery fuse holders. If the problem recurs,call your local service centre. WARNING: never openthe SWBATT fuse holders during battery operation.THE DISPLAY SHOWSONE OR MORE OF THEFOLLOWING CODES:L11, L12, L13BREAKDOWN ORMALFUNCTIONING OFTHE STATIC BYPASSActivate the maintenance bypass (SWMB), switch theUPS off and then on again. Exclude the maintenancebypass. If the fault persists, contact the nearesttechnical support centreTHE DISPLAY SHOWSNOTHING OR PROVIDESINCORRECTINFORMATIONTHE DISPLAY HAS POWERSUPPLY PROBLEMSActivate the maintenance bypass (SWMB), shut downthe UPS completely and wait for a few seconds.Switch the UPS on again. Exclude the maintenancebypass. If the problem persists, contact the nearesttechnical support centre.THE DISPLAY IS OFF,THE FANS ARE OFF BUTTHE LOAD IS POWEREDDUE TO A FAULT IN THEAUXILIARIES, THE UPS IS INBYPASS SUPPORTED BY THEREDUNDANT POWER SUPPLYActivate the maintenance bypass (SWMB), shut downthe UPS completely and wait for a few seconds. Try toswitch on again.If the display does not light up or the sequence fails,contact the nearest technical support centre and leavethe UPS in manual bypass mode.
STATUS / ALARM CODESUsing a sophisticated self-diagnostic system, the UPS can check and indicate on the display panel its status and any errorsand/or faults that have occurred during its operation. When a problem arises, the UPS signals the event by showing the codeand corresponding type of alarm on the display.Status: indicates the current status of the UPS.CODES01S02S03S04S05S06S07S08S09S10S11S12S13DESCRIPTIONPrechargingLoad not powered (stand-by status)<strong>Power</strong>-on phaseLoad powered by bypass lineLoad powered by inverterBattery operationWaiting for batteries to rechargeEconomy mode enabledReady for power onUPS locked – load not poweredUPS locked – load on bypassBOOST stage or battery-charger locked – load not poweredFrequency converter - load powered by inverterCommand: indicates that a command has been activated.CODEC01C02C03C04C05C06C07C08DESCRIPTIONRemote power-off commandRemote load on bypass commandRemote power-on commandBattery test running<strong>Manual</strong> bypass commandEmergency power-off commandRemote battery charger power-off commandLoad on bypass commandWarning: messages that refer to a specific configuration or operation of the UPS.CODEW01W02W03W04W05DESCRIPTIONBattery low warningProgrammed power-off enabledProgrammed power-off command imminentBypass disabledSynchronization disabled (UPS in Free running mode)
Page 2 and 3: INTRODUCTIONThank you for choosing
Page 4 and 5: EXTERNAL TEMPERATURE PROBE 28REMOTE
Page 6 and 7: MCT VIEWSBattery start button (COLD
Page 8 and 9: VIEW OF THE UPS CONNECTIONSConnecti
Page 10 and 11: BATTERY BOX (OPTIONAL)THE BATTERY B
Page 12 and 13: INSTALLATIONALL THE OPERATIONS DESC
Page 14 and 15: REMOVING THE UPS AND THE BATTERY BO
Page 16 and 17: PRELIMINARY CHECK OF CONTENTSHaving
Page 18 and 19: UPS without any variation in neutra
Page 20 and 21: INTERNAL PROTECTIVE DEVICES OF THE
Page 22 and 23: CROSS SECTION OF THE CABLESWe recom
Page 24 and 25: CONNECTING THE REMOTE MAINTENANCE B
Page 26 and 27: CONNECTING THE BATTERY BOX TO THE U
Page 28 and 29: EXTERNAL TEMPERATURE PROBEThis NON
Page 30 and 31: PRELIMINARY OPERATIONSVisual check
Page 32 and 33: POWERING ON FROM THE MAINS Power th
Page 34 and 35: DISPLAY MENUS
Page 36 and 37: REDUNDANT AUXILIARY POWER SUPPLY FO
Page 38 and 39: FUNCTION DESCRIPTION DEFAULT POSSIB
Page 40 and 41: AS400 PORTAS400 PORTPIN # NAME TYPE
Page 42 and 43: SOFTWAREMONITORING AND CONTROL SOFT
Page 44 and 45: PROBLEM POSSIBLE CAUSE SOLUTIONTHE
Page 48 and 49: Anomaly: “minor” problems that
Page 50 and 51: Lock: indicate a breakdown of the U
Page 52 and 53: UPS Models 10 kVA 12 kVA 15 kVA 20

Operation Manual - Critical Power Supplies

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