Starbucks Corporation CORPORATE SOCIAL RESPONSIBILITY ...

Sustainable Trade: Purchasing OurNon-Coffee ProductsIn 2003, we introduced Starbucks Supplier Code of Conduct,a values-based framework that guides our global purchasingdecisions and supplier relationships. The Code of Conductand supporting guidelines set forth our standards for humanrights, social conditions and environmental responsibility. TheCode applies to agriculture products (such as coffee, cocoaand tea) and manufactured goods and services. Throughadherence to this Code, Starbucks and our suppliers seekto demonstrate our commitment to the welfare, economicimprovement and sustainability of the people and places thatproduce our products and services.In the remaining pages of this section, we discuss ourapproach to sustainable trade and product quality. Specifictopics include:• Procurement Practices for Sustainable Agriculture– Responsible Cocoa Sourcing Program– Tazo Tea Sustainability Practices– Dairy and Bakery Products• Starbucks Social Responsibility Standards forManufactured Goods• Ethos water• Quality Assurance and Product RecallStarbucks Approach to Sustainable TradeOur products are grown, producedand/or manufactured by a multitudeof suppliers around the world. As ourglobal supply chain operations expandand become increasingly complex, werecognize the importance of institutingan overarching framework that ensuresethical trading practices, increasestransparency and continues to builda sustainable network of suppliers.Starbucks is working on many levels toimplement such an approach.Social Responsibility Standards:Agriculture ProductsCODE OF CONDUCTSocial Responsibility Standards:Manufactured Goods and ServicesStarbucks Supplier Code of Conductarticulates our core values and theexpectations we have of our suppliers.The Code includes social responsibilitystandards for both agricultural productsand for manufactured goods.Coffee:C.A.F.E. PracticesOther Agriculture Products:(Cocoa, Tea, Dairyand Bakery)Supplier SocialResponsibility ProgramP R O D U C T S 29