As Table 1.3 shows, comparing only Low loyalty viewers to Very High loyalty viewersreveals an more direct relationship (p = .002). Very High loyalty viewers are morelikely to say that an anchor’s concern for the community is important to their decisionto watch. Low loyalty viewers are more likely to say that an anchor’s concern for thecommunity is less important to their decision to watch.Table 1.3The Relationship Between Importance of Concern for Communityand Viewer Loyalty Levels (2 Groups)Levels of LoyaltyVeryLow High TotalImportance Not-to- Count 45 19 64of Concern Somewhat % within CONCERN2 70.3% 29.7% 100.0%Important % within NTILES of LOYALTY 43.7% 22.1% 33.9%% of Total 23.8% 10.1% 33.9%Adjusted Residual 3.1 -3.1Very Count 58 67 125Important % within CONCERN2 46.4% 53.6% 100.0%% within NTILES of LOYALTY 56.3% 77.9% 66.1%% of Total 30.7% 35.4% 66.1%Adjusted Residual -3.4 3.1Total Count 103 86 189% within CONCERN2 54.5% 45.5% 100.0%% within NTILES of LOYALTY 100.0% 100.0% 100.0%% of Total 54.5% 45.5% 100.0%Chi-Square TestsAsymp. Sig. Exact Sig. Exact Sig.Value df (2-sided) (2-sided) (1-sided)Pearson Chi-Square 9.760 b 1 .002Continuity Correction a 8.820 1 .003Likelihood Ratio 9.992 1 .002Fisher’s Exact Test .002 .001Linear-by-Linear Association 9.709 1 .002N of Valid Cases 189a. Computed only for a 2x2 tableb 0 cells (.0%) have expected count less than 5. The minimum expected count is 25.99.DiscussionThe relationship between respondent’s level of loyalty and their thought that ananchor’s concern for the community is important is worthy of further attention. Themore loyal respondents are, the more important an anchor’s concern for thecommunity is to their decision to watch a particular newscast. More and more stationsare trying to position themselves as being involved with and concerned for thecommunity they serve. The recent collaborative effort between WBIR-TV (Knoxville,TN) and WLOS-TV (Asheville, NC) in raising money for the Great Smoky Mountains44Feedback April 2003 (Vol. 44, No. 2)
supports this assumption. O’Malley (1999) says news “managers are insisting that theirlocal celebrities spend time in the communities that revere them” (p. 40). It istherefore suggested that stations need to become even more cognizant of their anchor’sperceived level of commitment to their community.This study also has methodological implications. Until now there existed no clearway of quantifying viewer loyalty. While the equation presented in this project is notfool-proof, it is a viable option. At the very least it should serve as a jumping off pointfor future attempts of loyalty quantification. Having a way to calculate viewer loyaltycan make future studies concerning reasons people watch television news that muchmore viable. Future studies that can more accurately identify reasons people watchtelevision news can also determine if relationships exist between any new variables andviewer loyalty.This study found that the anchor’s concern for the community is linked to viewerloyalty. Future research should, therefore, expand on this finding. Future studies candelve more deeply into the issue of community concern. Research should attempt tofind out what types of things lead viewers to think their anchors are concerned aboutthe community. Research in this area could include examining both on-air and off-airactivities.Future research can also be conducted in an effort to strengthen our ability toquantify viewer loyalty. While previous studies suggest that the frequency andexclusivity of news viewing are major factors used in assessing loyalty, there may beothers. The equation presented in this study seems to work, but there is also room forimprovement. Future research may be able to devise a weighting system that moreaccurately represents the relationship between loyal viewing or other variables shouldthere be others.ReferencesBrosius, H., Wober, M., & Weimann, G. (1992). The loyalty of television viewing:How consistent viewing behavior? Journal of Broadcasting & Electronic Media,36(30): 321-335.Cathcart, W.L. (1970). Viewer needs and desires in television newscasters. Journal ofBroadcasting, 14(4): 55-62.Ellis, S.L. (1992). Television news directors: An examination of the relationshipamong leadership style, effectiveness and specified variables. Doctoral Dissertation.Engstrom, E., & Ferri, A. (1999). A career profile of local television news anchors inthe us. Feedback, 40(2): 8-13.Harmon, M.D. (1997). Television news anchor longevity, name recall, para-socialinteraction, and para-community orientation. Feedback, 38(2): 6-9.Lin, C.A. (1992). Audience selectivity of local television newscasts. JournalismQuarterly, 69(2): 373-382.Matusow, B. (1983). The evening stars: The making of the network news anchor.Boston: Houghton Mifflin.Meeske, M.D., Maunez-Caundra, J., & Shearer, R. (1992). A profile of televisionnews anchors. Feedback, 33(3): 30-32.O’Malley, S. (1999, April). News readers or news leaders? RTNDA Communicator,p. 38.Rosenstein, A.W. & Grant, A.E. (1997). Reconceptualizing the role of habit: A newmodel of television audience activity. Journal of Broadcasting & Electronic Media,41(3): 324-344BEA—Educating tomorrow’s electronic media professionals 45
- Page 1 and 2: Educating tomorrow’selectronic me
- Page 3 and 4: CONTENTSESSAYTransitionsRalph J. Be
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