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Bio- and regenera- tive Medicine as an important growth Market

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28 HHL RESEARCH REPORT 2012 SuSTAinABiLiTY And COMPETiTivEnESS 29<br />

Prof. Dr. M<strong>an</strong>fred Kirchgeorg holds the Chair of <strong>Market</strong>ing M<strong>an</strong>agement at HHL Leipzig Graduate School of M<strong>an</strong>agement.<br />

The chair provides specific expertise in the three fields of research “Sustainability <strong>Market</strong>ing”, “Holistic Br<strong><strong>an</strong>d</strong>ing”<br />

<strong><strong>an</strong>d</strong> “Live <strong><strong>an</strong>d</strong> Virtual Communication” <strong><strong>an</strong>d</strong> cooperates in several networks with international experts. To offer both,<br />

theoretical <strong><strong>an</strong>d</strong> methodological knowledge <strong>as</strong> well <strong>as</strong> practical experience, various partners such <strong>as</strong> well-known<br />

comp<strong>an</strong>ies or institutions are involved in lectures <strong><strong>an</strong>d</strong> research projects alike, so students c<strong>an</strong> apply their knowledge<br />

in c<strong>as</strong>e study workshops, field projects or consulting projects.<br />

cHair oF MarKeting M<strong>an</strong>ageMent<br />

c<strong>an</strong> Sustainable products<br />

develop Br<strong><strong>an</strong>d</strong> power?<br />

The research at the Chair of <strong>Market</strong>ing<br />

M<strong>an</strong>agement under the leadership of<br />

Prof. Dr. M<strong>an</strong>fred Kirchgeorg focuses<br />

on three fields of competence; sustainability<br />

marketing, holistic br<strong><strong>an</strong>d</strong>ing<br />

<strong><strong>an</strong>d</strong> live & virtual communication.<br />

These days, comp<strong>an</strong>ies must integrate<br />

a high degree of social <strong><strong>an</strong>d</strong> ecological<br />

requirements into their marketing<br />

concepts in order to be able to offer<br />

competi<strong>tive</strong> solutions on national <strong><strong>an</strong>d</strong><br />

international markets . Sustainabilityoriented<br />

product <strong><strong>an</strong>d</strong> service innovations<br />

must be positioned both in the<br />

market <strong><strong>an</strong>d</strong> in complex stakeholder<br />

environments .<br />

The field of holistic br<strong><strong>an</strong>d</strong>ing develops<br />

<strong><strong>an</strong>d</strong> examines positioning concepts empirically,<br />

e .g . from comp<strong>an</strong>y br<strong><strong>an</strong>d</strong>s up<br />

to entire regions <strong><strong>an</strong>d</strong> industrial clusters<br />

<strong>as</strong> perceived by a large num ber of stakeholders<br />

. Br<strong><strong>an</strong>d</strong>s have to be perceived<br />

<strong><strong>an</strong>d</strong> experienced by customers <strong><strong>an</strong>d</strong><br />

stakeholders, therefore, live communication<br />

to create multisensory br<strong><strong>an</strong>d</strong><br />

<strong><strong>an</strong>d</strong> product experiences is of particular<br />

import<strong>an</strong>ce to establish br<strong><strong>an</strong>d</strong>s . The<br />

Chair of <strong>Market</strong>ing M<strong>an</strong>agement h<strong>as</strong><br />

gained wide recognition nationally <strong><strong>an</strong>d</strong><br />

inter nationally through its targeted<br />

re search <strong><strong>an</strong>d</strong> publications in the field<br />

of live communication .<br />

The research philosophy at the chair is<br />

characterized by the mutual interconnection<br />

of the three fields of competence,<br />

sustainability marketing, holistic<br />

br<strong><strong>an</strong>d</strong>ing <strong><strong>an</strong>d</strong> live & virtual communication,<br />

which results in unique research<br />

projects with much relev<strong>an</strong>ce for business<br />

practice . The research findings are<br />

<strong>as</strong>sessed with the help of multivariate<br />

methods of <strong>an</strong>alysis <strong><strong>an</strong>d</strong> interpreted<br />

b<strong>as</strong>ed on a decision-oriented approach,<br />

using approved theories together with<br />

the latest empirical research methods,<br />

such <strong>as</strong> online surveys or eye tracking<br />

technologies .<br />

Sustainability <strong>Market</strong>ing:<br />

The Influence of Br<strong><strong>an</strong>d</strong><br />

Accept<strong>an</strong>ce of Sustainable<br />

Product Innovation<br />

Sustainable product innovation is more<br />

necessary th<strong>an</strong> ever before due to the<br />

problems arising regarding resources,<br />

energy <strong><strong>an</strong>d</strong> climate ch<strong>an</strong>ge . In m<strong>an</strong>y<br />

c<strong>as</strong>es, sustainable solutions are already<br />

available but they require a ch<strong>an</strong>ge in<br />

the behavior of the customers using<br />

them . Products with proven benefits<br />

for the environment <strong><strong>an</strong>d</strong> society are<br />

often only marginally accepted <strong>as</strong> they<br />

require a ch<strong>an</strong>ge in behavior or come<br />

with limitations to their utility compared<br />

to conventional products .<br />

Against this background, one research<br />

project by the Chair of <strong>Market</strong>ing<br />

M<strong>an</strong>agement examines the question<br />

of how a strong emotional bond with a<br />

br<strong><strong>an</strong>d</strong> (br<strong><strong>an</strong>d</strong> loyalty) c<strong>an</strong> promote the<br />

launch of more sustainable products<br />

that have limitations to their use .<br />

A reference framework b<strong>as</strong>ed on<br />

behavioral theory, which includes<br />

findings from various fields of research<br />

such <strong>as</strong> new product adaptation <strong>as</strong> well<br />

<strong>as</strong> br<strong><strong>an</strong>d</strong> <strong><strong>an</strong>d</strong> environmental consciousness,<br />

w<strong>as</strong> developed for this purpose,<br />

according to doctoral c<strong><strong>an</strong>d</strong>idate Isabel<br />

Staufer . The hypotheses are tested by a<br />

survey which examines the perception<br />

<strong><strong>an</strong>d</strong> accept<strong>an</strong>ce of the “E-MINI” automobile<br />

. Within the scope of <strong>an</strong> online<br />

survey, respondents are shown a clip<br />

which presents to them the new E-MINI .<br />

It explains the characteristics of the<br />

product <strong><strong>an</strong>d</strong> certain disadv<strong>an</strong>tages in<br />

its use (limited cruising r<strong>an</strong>ge, charging<br />

time etc .) . After this information<br />

w<strong>as</strong> provided, the attitude towards the<br />

br<strong><strong>an</strong>d</strong>, accept<strong>an</strong>ce barriers <strong><strong>an</strong>d</strong> the<br />

disposition to buy are recorded among<br />

the potential target groups . Import<strong>an</strong>t<br />

conclusions on positioning <strong><strong>an</strong>d</strong> marketing<br />

of sustainable product innovation<br />

c<strong>an</strong> be drawn from this project .<br />

cHair oF MarKeting<br />

M<strong>an</strong>ageMent<br />

cHairHolder<br />

Prof. dr. M<strong>an</strong>fred Kirchgeorg<br />

core coMpetencieS/<br />

reSearcH intereStS<br />

• sustainability marketing<br />

• holistic br<strong><strong>an</strong>d</strong>ing<br />

• live & virtual communication<br />

contact<br />

www.hhl.de/marketingm<strong>an</strong>agement<br />

Source: BMW

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