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8 HHL RESEARCH REPORT 2012 STRATEgiC And inTERnATiOnAL MAnAgEMEnT 9<br />

Prof. Dr. Torsten Wulf (left) <strong><strong>an</strong>d</strong><br />

Dr. Steph<strong>an</strong> Stubner of the Chair<br />

of Strategic M<strong>an</strong>agement <strong><strong>an</strong>d</strong><br />

Org<strong>an</strong>ization<br />

CuRRenT SITuATIon<br />

PoSSIBle PATHS of DeveloPMenT PoSSIBle fuTuReS<br />

todaY Future<br />

In a world that is characterized by incre<strong>as</strong>ing complexity,<br />

dynamics <strong><strong>an</strong>d</strong> volatility comp<strong>an</strong>ies c<strong>an</strong> no longer rely<br />

on just one strategic direction that they pl<strong>an</strong> for.<br />

Rather, they have to derive strategic pl<strong>an</strong>s for <strong>an</strong><br />

‘option space’. The Center for Strategy <strong><strong>an</strong>d</strong> Scenario<br />

Pl<strong>an</strong>ning, co-headed by Prof. Dr. Torsten Wulf <strong><strong>an</strong>d</strong><br />

Prof. Dr. Burkhard Schwenker, h<strong>as</strong> developed <strong>an</strong><br />

approach to scenario-b<strong>as</strong>ed strategic pl<strong>an</strong>ning that<br />

takes these new challenges into account <strong><strong>an</strong>d</strong> improves<br />

strategic decision making in comp<strong>an</strong>ies.<br />

center For StrategY <strong><strong>an</strong>d</strong> Scenario pl<strong>an</strong>ning<br />

Scenario pl<strong>an</strong>ning<br />

leads to Higher Quality<br />

of decisions<br />

Only if m<strong>an</strong>agers adjust the business<br />

model of their comp<strong>an</strong>y to ch<strong>an</strong>ges in<br />

time, will their comp<strong>an</strong>y remain competi<strong>tive</strong>.<br />

This sounds like <strong>an</strong> e<strong>as</strong>y, yet effec<strong>tive</strong><br />

recipe. But what is behind it?<br />

Prof. Dr. Wulf: Of course, it seems e<strong>as</strong>y<br />

<strong><strong>an</strong>d</strong> logical at first gl<strong>an</strong>ce . However, not<br />

all comp<strong>an</strong>ies m<strong>an</strong>age to follow this intui<strong>tive</strong><br />

rule in real life . Proven processes<br />

<strong><strong>an</strong>d</strong> the execu<strong>tive</strong>s’ thinking play <strong>an</strong> import<strong>an</strong>t<br />

role here . Research summarizes<br />

this with the term “inertia” . It me<strong>an</strong>s<br />

that comp<strong>an</strong>ies do not adequately adjust<br />

to ch<strong>an</strong>ges, particularly environmental<br />

ch<strong>an</strong>ges . This especially applies to businesses<br />

that have been successful for a<br />

long time . Kodak, for example, is on the<br />

verge of insolvency because it missed<br />

the development of digital photography,<br />

although they helped to invent digital<br />

photography .<br />

Prof. Dr. Schwenker: Take Nokia<br />

<strong>as</strong> <strong>an</strong>other example: a market leader<br />

for years, the mobile phone producer<br />

missed the boat on the development of<br />

smart phones . The same applies to some<br />

extent to Blackberry m<strong>an</strong>ufacturer<br />

Research in Motion (RIM), which fell<br />

way behind Apple <strong><strong>an</strong>d</strong> its iPhone . On<br />

the other h<strong><strong>an</strong>d</strong>, Lufth<strong>an</strong>sa is a posi<strong>tive</strong><br />

example . It reacted well to the pressure<br />

of low-cost airlines, set up EUR 99 offers<br />

itself <strong><strong>an</strong>d</strong> successfully established its<br />

own low-cost subsidiary, Germ<strong>an</strong>wings .<br />

It is not just about ch<strong>an</strong>ges in the<br />

industry <strong><strong>an</strong>d</strong> its environment but also<br />

political, socio-political, technological,<br />

ecological <strong><strong>an</strong>d</strong> economic ones. What<br />

roles do international markets <strong><strong>an</strong>d</strong><br />

international competition play?<br />

Prof. Dr. Wulf: Large ones, certainly .<br />

The incre<strong>as</strong>ing globalization of markets<br />

<strong><strong>an</strong>d</strong> competitors raises the complexity<br />

<strong><strong>an</strong>d</strong> dynamics of the environmental<br />

ch<strong>an</strong>ges . In my opinion, this incre<strong>as</strong>es<br />

the need to extensively <strong><strong>an</strong>d</strong> continuously<br />

deal with the ch<strong>an</strong>ges in your industry .<br />

Prof. Dr. Schwenker: More <strong><strong>an</strong>d</strong> more,<br />

emerging economies are driving the<br />

<strong>growth</strong> of the global economy, not just<br />

<strong>as</strong> buyers but also <strong>as</strong> providers of goods<br />

<strong><strong>an</strong>d</strong> services . Comp<strong>an</strong>ies in the BRIC<br />

countries in particular are therefore<br />

becoming competitors in all world<br />

markets . Comp<strong>an</strong>ies from industrialized<br />

nations are already feeling the competition<br />

– both in their domestic markets<br />

<strong><strong>an</strong>d</strong> in exports; China, for example,<br />

is becoming <strong>an</strong> ever more powerful<br />

competitor to Germ<strong>an</strong> <strong><strong>an</strong>d</strong> Jap<strong>an</strong>ese<br />

mech<strong>an</strong>ical engineering comp<strong>an</strong>ies in<br />

the world market . The Germ<strong>an</strong> solar<br />

industry could write a book about it<br />

<strong>as</strong> well: five years ago, its worldwide<br />

market share w<strong>as</strong> 50 percent; today it<br />

is about 20 percent . Instead, Chinese<br />

producers have conquered the market<br />

<strong><strong>an</strong>d</strong> make about half of the turnover<br />

worldwide . The only reaction to this is<br />

continuous development of your own<br />

products <strong><strong>an</strong>d</strong> innovations . Generally,<br />

Germ<strong>an</strong> industry is well prepared in this<br />

respect . International markets also offer<br />

great opportunities for comp<strong>an</strong>y exp<strong>an</strong>sion<br />

. Middle <strong><strong>an</strong>d</strong> upper cl<strong>as</strong>s consumers<br />

in the emerging economies who w<strong>an</strong>t<br />

high- quality products are getting more<br />

numerous .<br />

Which comp<strong>an</strong>ies did you examine<br />

in your study, in collaboration with<br />

Rol<strong><strong>an</strong>d</strong> Berger Strategy Consult<strong>an</strong>ts,<br />

<strong><strong>an</strong>d</strong> what are the results?<br />

Prof. Dr. Wulf: Our study summarized<br />

the results of our cooperation with<br />

Lufth<strong>an</strong>sa <strong><strong>an</strong>d</strong> Media Markt-Saturn .<br />

These examples clearly show that a<br />

process such <strong>as</strong> the 360° Stakeholder<br />

Feedback c<strong>an</strong> lead to <strong>an</strong> improved<br />

perception of the environment . In both<br />

c<strong>as</strong>es we, together with the m<strong>an</strong>agement,<br />

were able to point out import<strong>an</strong>t<br />

developments which are going to play<br />

a vital role in their future strategic<br />

orientation .<br />

What conclusions c<strong>an</strong> be drawn from<br />

this? To what type of comp<strong>an</strong>y c<strong>an</strong> your<br />

tool be applied?<br />

Prof. Dr. Wulf: From my point of view,<br />

the approach is suitable for <strong>an</strong>y type<br />

of business, large or small . I think the<br />

benefit for major enterprises is greater<br />

due to their more complex structures,<br />

especially against a background of<br />

inertia <strong>as</strong> described above .<br />

Prof. Dr. Schwenker: Scenario studies<br />

c<strong>an</strong> generally be applied to <strong><strong>an</strong>d</strong> used in<br />

all comp<strong>an</strong>ies, irrespec<strong>tive</strong> of the size<br />

or product portfolio . That is because<br />

all comp<strong>an</strong>ies must pl<strong>an</strong> – whether it is<br />

factory capacities, investment, hum<strong>an</strong><br />

resources, new products, new ch<strong>an</strong>nels<br />

of distribution, entering new markets,<br />

etc . Scenario pl<strong>an</strong>ning extends our toolbox<br />

<strong><strong>an</strong>d</strong> helps us use cl<strong>as</strong>sic tools more<br />

sensibly .<br />

This me<strong>an</strong>s every comp<strong>an</strong>y needs <strong>an</strong><br />

external consult<strong>an</strong>t who is perm<strong>an</strong>ently<br />

sc<strong>an</strong>ning external influences <strong><strong>an</strong>d</strong> advising<br />

m<strong>an</strong>agement on the adaptation of<br />

its products/markets.<br />

Prof. Dr. Wulf: Interaction with external<br />

stakeholders leads to m<strong>an</strong>agers<br />

cHair oF Strategic M<strong>an</strong>ageMent <strong><strong>an</strong>d</strong> org<strong>an</strong>iZation /<br />

center For StrategY <strong><strong>an</strong>d</strong> Scenario pl<strong>an</strong>ning<br />

center SupporterS<br />

Rol<strong><strong>an</strong>d</strong> Berger Strategy Consult<strong>an</strong>ts<br />

cHairHolder<br />

Prof. dr. Torsten Wulf (until 3/2012)<br />

acadeMic directorS oF tHe<br />

center For Scenario pl<strong>an</strong>ning<br />

Prof. dr. Torsten Wulf<br />

Prof. dr. Burkhard Schwenker<br />

core coMpetencieS/<br />

reSearcH intereSt<br />

• execu<strong>tive</strong> leadership <strong><strong>an</strong>d</strong> succession<br />

• strategy <strong><strong>an</strong>d</strong> govern<strong>an</strong>ce in family<br />

business<br />

• strategic <strong><strong>an</strong>d</strong> scenario pl<strong>an</strong>ning<br />

contact<br />

www.hhl.de/strategy<br />

www.scenariom<strong>an</strong>agement.de

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