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Legal Mosaic Essays on Legal Delivery

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<str<strong>on</strong>g>Legal</str<strong>on</strong>g> <str<strong>on</strong>g>Mosaic</str<strong>on</strong>g>: <str<strong>on</strong>g>Essays</str<strong>on</strong>g> <strong>on</strong> <str<strong>on</strong>g>Legal</str<strong>on</strong>g> <strong>Delivery</strong><br />

ply chain in a vertical where, until relatively recently, law firms were<br />

the sole outsourced legal service providers.<br />

Electr<strong>on</strong>ic discovery has exp<strong>on</strong>entially increased the volume of dataand<br />

ir<strong>on</strong>ic that technology generally drives costs down and promotes<br />

efficiency except with law firms. At the same time, privilege, relevance,<br />

and other legal precepts governing the producti<strong>on</strong> and evidentiary value<br />

of that data have scarcely changed. What is different is client unwillingness<br />

to pay BigLaw rates for high volume, low value work such as<br />

document review.<br />

<str<strong>on</strong>g>Legal</str<strong>on</strong>g> Work Delivered Outside Law Firms<br />

Lawyers still sift through data and maintain privilege logs, but now they<br />

frequently do so while working for lower cost service providers, not<br />

law firms. And the top service providers have invested in technologynot<br />

to menti<strong>on</strong> project managers- to promote efficiency and to deliver<br />

legal services at rates commensurate with the value that clients ascribe<br />

to the task. The traditi<strong>on</strong>al law firm structure, designed for profit-perpartner<br />

but not c<strong>on</strong>ducive to competitive pricing for such repetitive<br />

work, has fueled the growth of “alternative providers”. Many of those<br />

service providers perform legal functi<strong>on</strong>s but operate from a corporate<br />

rather than a partnership model. Plus, service providers can-and do-often<br />

engage in inter-disciplinary practice with technologists, engineers,<br />

accountants, and project managers working side-by-side with lawyers.<br />

My take: this is the present mimicking the future.<br />

Top service providers, c<strong>on</strong>sultancies, and legal technology companies—all<br />

of whom employ lawyers (as well as other service professi<strong>on</strong>als)-<br />

have access to instituti<strong>on</strong>al funding to acquire technological<br />

advantage, top management as well as domain experts. All this fuels<br />

growth and brand development.<br />

39

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