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Legal Mosaic Essays on Legal Delivery

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<str<strong>on</strong>g>Legal</str<strong>on</strong>g> <str<strong>on</strong>g>Mosaic</str<strong>on</strong>g>: <str<strong>on</strong>g>Essays</str<strong>on</strong>g> <strong>on</strong> <str<strong>on</strong>g>Legal</str<strong>on</strong>g> <strong>Delivery</strong><br />

Paradoxically, as mega-firms create their global brand, they often compromise<br />

l<strong>on</strong>g-term sustainability to maximize PPP that, in turn helps<br />

fuel expansi<strong>on</strong>. How, then, can the brand maintain its luster over time?<br />

As Warren Buffet said, “Your premium brand had better be delivering<br />

something special, or it’s not going to get the business.”<br />

Networks do not suffer from this problem, nor do they c<strong>on</strong>fr<strong>on</strong>t the<br />

same c<strong>on</strong>flict issues that arise in mega-firms, especially Swiss vereins.<br />

Just ask Dent<strong>on</strong>s whose recent disqualificati<strong>on</strong> in a well-publicized ruling<br />

by the Chief Judge of the U.S. Court of Internati<strong>on</strong>al Trade cast a<br />

harsh light <strong>on</strong> the verein structure and the susceptibility of its members<br />

to c<strong>on</strong>flicts.<br />

Nor do networks face the same pressure to keep clients within the firm,<br />

even where the client might have better opti<strong>on</strong>s. Translati<strong>on</strong>: networks<br />

do not have the same level of c<strong>on</strong>flict issues that mega-firms do and have<br />

a structure that is innately client-centric.<br />

The Potential Advantage of Networks<br />

Networks have a number of potential advantages that could positi<strong>on</strong><br />

them well going forward. Imagine a “super network” comprised of topnotch<br />

boutiques and/or “alternative” law firms (devoid of the traditi<strong>on</strong>al<br />

partnership model and value driven) offering global coverage, str<strong>on</strong>g,<br />

well-funded, centralized management focused <strong>on</strong> client satisfacti<strong>on</strong>, operating<br />

with internal and client accessible metrics that identify the most<br />

qualified and cost-effective resources to perform different matters and/<br />

or tasks.<br />

All this would occur in a corporate structure that places a premium <strong>on</strong><br />

the most efficient, value-driven soluti<strong>on</strong> for clients, not <strong>on</strong>e that focuses<br />

<strong>on</strong> PPP. Such a network would have the size, expertise, quality c<strong>on</strong>trols,<br />

efficiencies, technology, and client-centric model that would, with ad-<br />

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