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Legal Mosaic Essays on Legal Delivery

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<str<strong>on</strong>g>Legal</str<strong>on</strong>g> <str<strong>on</strong>g>Mosaic</str<strong>on</strong>g>: <str<strong>on</strong>g>Essays</str<strong>on</strong>g> <strong>on</strong> <str<strong>on</strong>g>Legal</str<strong>on</strong>g> <strong>Delivery</strong><br />

(4) 2014: “Alternative Fee Arrangements” (“AFA’s”) became the standard<br />

fee arrangement for Shell outside firms handling aggregated legacy<br />

asbestos and envir<strong>on</strong>mental product liability cases. Result: $9M<br />

saved as well as reduced cost of internal m<strong>on</strong>itoring;<br />

(5) 2014: D<strong>on</strong>ny Ching appointed Shell’s <str<strong>on</strong>g>Legal</str<strong>on</strong>g> Director. Mr. Ching had<br />

spent his entire professi<strong>on</strong>al career in-house at Shell, but has certainly<br />

not been bashful about effecting additi<strong>on</strong>al changes in the way Shell<br />

c<strong>on</strong>ducts its legal operati<strong>on</strong>s. Ching has already: (i) instituted an inhouse<br />

support group to c<strong>on</strong>duct research, handle training, and knowledge<br />

management for the in-house team; (ii) proclaimed that “AFA’s<br />

are standard, not alternative arrangements with outside counsel” (at<br />

least for Shell), dubbing them “Appropriate Fee Arrangements”; (iii)<br />

oversaw Shell’s 2014 divestment of over $5B of US assets and spent<br />

less than $100,000 <strong>on</strong> outside counsel; (iv) proposed more aggressive<br />

AFA arrangements with outside counsel (making clear that firms who<br />

do not get with the program will count Shell as a former client); (v)<br />

his internal team project-managed the legal side of Shell’s bid for BG,<br />

another energy giant (serving notice that Shell’s in-house legal team<br />

handles not just more of the company’s “routine” legal work but is<br />

also fr<strong>on</strong>t and center in “bet the company” M&A and litigati<strong>on</strong> work).<br />

Should it come as a surprise that Mr. Ching’s penultimate positi<strong>on</strong> at<br />

Shell was GC of Projects and Technology? Clearly, the man knows<br />

about process, efficiency, and how technology can be utilized to drive<br />

it in the delivery of legal services.<br />

What Does This Mean and Portend?<br />

Shell is an example of an in-house legal team, led by powerful and business-minded<br />

lawyers, not waiting for outside counsel to make good <strong>on</strong><br />

the precatory changes enunciated in the ACC’s “Value Challenge.” Instead,<br />

Shell is exercising its client prerogative (and vast resources) to<br />

drive change internally as well as to demand it from its outside legal<br />

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