Legal Mosaic Essays on Legal Delivery
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<str<strong>on</strong>g>Legal</str<strong>on</strong>g> <str<strong>on</strong>g>Mosaic</str<strong>on</strong>g>: <str<strong>on</strong>g>Essays</str<strong>on</strong>g> <strong>on</strong> <str<strong>on</strong>g>Legal</str<strong>on</strong>g> <strong>Delivery</strong><br />
Lawyers, Law Firms,<br />
and a Sophisticated Buyer<br />
“What’s your biggest professi<strong>on</strong>al challenge?” I asked. There was a<br />
momentary silence. Then my friend, who runs the global legal portfolio<br />
of a Fortune 50 company, resp<strong>on</strong>ded, “I wish I could hire certain lawyers<br />
without having to retain their firms.”<br />
That answer says a great deal. True, <strong>on</strong>e buyer a market does not make.<br />
But my friend isn’t just any buyer of legal services. He is a savvy,<br />
thoughtful legal c<strong>on</strong>sumer, a former law firm litigator turned in-house<br />
attorney who oversees his company’s legal matters across about 150<br />
countries and multiple business units. He also has <strong>on</strong>e of the largest<br />
legal budgets <strong>on</strong> the planet.<br />
“I d<strong>on</strong>’t mind paying the senior lawyer his or her rate,” he c<strong>on</strong>tinued,<br />
“but I d<strong>on</strong>’t like the cost that comes with it.” The cost, of course, refers<br />
to the supporting lawyers and their sky-high rates necessary to prop<br />
up profit-per-partner and the traditi<strong>on</strong>al law firm partnership structure.<br />
This begs the questi<strong>on</strong>: if lawyers-not law firms-are the key, what is the<br />
future of law firms as we know them?<br />
It’s The Lawyer, Not the Law Firm<br />
“So you hire certain lawyers for their judgment and expertise,” I said,<br />
“and you would prefer to have the support work going elsewhere? I<br />
guess that means that in your estimati<strong>on</strong> the supporting law firm cast<br />
and infrastructure do not drive the same value as your go-to lawyer?<br />
“Right, I d<strong>on</strong>’t hire law firms except in rare instances where I need <strong>on</strong>e<br />
of a handful of them who have distinct brands. And we both know there<br />
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