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54 ICT for Local Governments Standards, principles and best practices The following activities should be considered in order to ensure implementation of the action plans: 1. Each municipality should appoint a person responsible for the implementation and revision of the action plan. 2. The action plan should be an active document and it should be reviewed and modified by municipalities at least after each 3-6 months. 3. The progress of the action plan should be monitored. Assistance should be provided to the municipality - it is good to involve external expertise to measure the implementation of the action plans. 4. A network between municipalities should be developed. Regular meetings between the municipalities during which the action plans are to be discussed, together with new ideas, should be organized. Table 11: Action plan format Action Expected result Person/department responsible Required resources Funding resources Success criteria Deadline Status Action line I: Organization-related 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 Human resources 3.2.9 3.2.1.0 3.2.11 3.2.12 3.2.13 3.2.14 3.2.15 3.2.16 Action line II: ICT systems 3.2.17 3.2.18 3.2.19 3.2.20 3.2.21 3.2.22 3.2.23 3.2.24 IT infrastructure 3.2.25 3.2.26 3.2.27 3.2.28 3.2.29 3.2.30 3.2.31 3.2.32 Information systems 3.2.33 3.2.34 3.2.35 3.2.36 3.2.37 3.2.38 3.2.39 3.2.40 Action line III: Security 3.2.41 3.2.42 3.2.43 3.2.44 3.2.45 3.2.46 3.2.47 3.2.48 Action line IV: E-services and e-democracy 3.2.49 3.2.50 3.2.51 3.2.52 3.2.53 3.2.54 3.2.55 3.2.56 Action line V: Other 3.2.57 3.2.58 3.2.59 3.2.60 3.2.61 3.2.62 3.2.63 3.2.64
4. Roadmap E-government is not simply a matter of giving computers to government officials, or automating old practices. Neither the use of computers nor the automation of complex procedures can bring about greater effectiveness in government or promote civic participation. Focusing only on technological solutions will not change the mentality of bureaucrats who view the citizen as neither a customer of government nor a participant in decision-making. Understood correctly, e-government utilizes technology to accomplish reforms by fostering transparency, eliminating distance and other divides, and empowering people to participate in the political processes that affect their lives. Various governments have different strategies to build e-government. Some have created comprehensive long-term plans. Others have opted to identify just a few key areas as the focus of early projects. In all cases, however, the countries identified as most successful have begun with smaller projects in phases on which to build a structure. To assist policymakers in devising their own plans and initiatives, e-Government implementation can be divided into three phases [25]. These phases are not dependent on each other, nor need one phase be completed before another can begin, but conceptually they offer three ways to think about the goals of e-government. Within those phases, the same services should be deployed in a different way, depending on the environment and the technological advancement of the municipality. Figure 7 represents an effort to present a simplified road map of local e-Government services using this approach. Figure 7: E-Government aRoadmap 55
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ICT for Local Governments Standards
Page 6 and 7: 4 ICT for Local Governments Standar
Page 13 and 14: 1. 1 E-Government 1. Background The
Page 15 and 16: Table 1: e-Government models e-Gove
Page 17 and 18: Promoting local economic vitality -
Page 19 and 20: IV. “The development of the Infor
Page 21 and 22: 1.5 Objectives Main objectives of l
Page 23 and 24: from issuing basic registry documen
Page 25 and 26: 10- Security and Standards: � Est
Page 27 and 28: 2.1 The need for open standards 2.
Page 29 and 30: As part of the Interoperability Fra
Page 31 and 32: The Austrian Electronic File system
Page 33 and 34: � Government organizations that c
Page 35 and 36: Governmental information systems sh
Page 37 and 38: 2.3.3 Interconnection Standards and
Page 39 and 40: Modeling and Description Language O
Page 41 and 42: File archival and compression tar(P
Page 43 and 44: � Is headed by the city mayor or
Page 45 and 46: ers, need to be enacted to provide
Page 47 and 48: � Design of the network � Insta
Page 49 and 50: 2.4.4.4 Back office The term “bac
Page 51 and 52: The self-assessment questionnaire i
Page 53 and 54: 3.1 ICT Strategy of Municipality 3.
Page 55: The goal of the action plan is to d
Page 59 and 60: 4.4 Internet presence One of the ba
Page 61 and 62: 5. Risk analysis Most e-government
Page 63 and 64: Effective design An incremental/pil
Page 65 and 66: A small team consisting of a mix of
Page 67 and 68: 5.1.4 Factor questions related to
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Page 71 and 72: currently really being used in the
Page 73 and 74: 6. References 1. Mark Forman, e-Gov
Page 75 and 76: 26. ICT for Local Government Handbo
Page 77 and 78: 7.1 Standards 7.1.1 Collections ICT
Page 79 and 80: Kenya: AfriAfya. A public/private c
Page 81 and 82: 7.2.3 Transact Brazil: RedeGovereno
Page 83 and 84: Sweden - Feasibility study conducte
Page 85 and 86: http://www.egov4dev.org/success/cas
Page 87 and 88: Ghana - Implementation of the Envir
Page 89 and 90: India - Central Vigilance Commissio
Page 91 and 92: Brasil - São Paulo’s Centers for
Page 93 and 94: Partner Organisations Organizations
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