for Local Governments

A small team consisting of a mix of different stakeholders is the best unit to assess risk.
If fewer people are involved, the chance to miss an important risk is increased. If more
people are involved, the time and costs of the risk assessment are increased.
There are many risk assessment techniques for ICT related project. Different countries
can adopt or develop their own specific techniques. A typical example can be the State
of California, which uses Risk Assessment Model explained at [33].
However, according to [34], the e-Government service projects can be assessed using
variations of one of the following two techniques: Simple Factor Rating technique or
Design – Reality Gap assessment technique.
5.1 Simple Factor Rating
Simple Factor Rating technique takes a very general and subjective approach, based on
an analyzed list of success and failure factors for e-government projects. This approach
provides a rating for the presence and absence of these factors.
The assessment consists of questions relating to a series of factors, with attached rating
numbers. The factor questions are answered one by one. Each answer is rated with
a rating number. The rating for each answer can be anywhere on a scale from zero to
ten: the higher the number, the safer the project. It may be necessary to conduct further
gathering of data (interviews, document analysis, observations, questionnaires,
etc.) in order to answer the questions adequately.
5.1.1 Factor questions related to “Drivers”
Factor Question 1a. How strong is the drive for change from outside the public agency
(e.g. from central government, or from an aid donor, or from citizens, etc.)?
Answer Rating : from 0 for ‘non-existent’ through 5 for ‘moderate’ to 10 for ‘intense’.
Factor Question 1b. How strong is the drive for achievement of e-government goals
from key agency officials?
Answer Rating : from 0 for ‘non-existent’ through 5 for ‘moderate’ to 10 for ‘intense’.
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