CONVERGENCE MAY - JUNE 2016

Reality Check
Norten SVENDSEN
Stavanger, Norway
"It would be really helpful if there were more information boards
guiding passengers on where to go after getting off a flight. But,
apart from that, I am happy with the services offered which includes
free Wi-Fi."
Clara Tan
Bukit Timah, Singapore
"There should be more computer stations for passengers to access
free Internet."
(From left) Dmitriy ZOTOV, Helen
Makinou and Nastya Matveera
Moscow and Nizhny Novgorod, Russia
"Some of us do not speak nor understand English well. We would
like to see information boards or signage preferably in other
languages."
Mohd Kamal Abdul Rahman
Penang, Malaysia
"Plenty of passengers come up to me and are confused between
KLIA and klia2. It would help if there were more information officers
around to help with the confusion."
Trishna Banerjee Nair
Petaling Jaya, Malaysia
"I'm quite happy with the facilities and services at KLIA. Even the
ERL connecting passengers to the airport is fast and efficient."
106