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Waikato Business News November/December 2016

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the
voice of the region’s business community, a business community
with a very real commitment to innovation and an ethos of
co-operation.

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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2016</strong> 9<br />

Digital Trends for 2017<br />

This year has been one of accelerated development in the<br />

technology landscape. Users are becoming increasingly<br />

competent and expect to use simple tools that anticipate their<br />

needs and declutter their thinking. This positions us all for an<br />

exciting 2017 as businesses are increasingly empowered to<br />

design what they want to achieve and worry less about the<br />

lower level details.<br />

DIGITAL INTELLIGENCE is increasingly commonplace in<br />

our technology. Here at Vo2 we are benefiting from digital<br />

intelligence by using accounting tools that suggest business<br />

strategies based off our Xero records, accelerating us from<br />

simple report generation to informed recommendations. We<br />

have begun to investigate the Internet of Things to understand<br />

how distributed devices can automate decision making<br />

in agricultural settings. As machine learning and artificial<br />

intelligence are taking an increased role in research and<br />

correlation identification, we suddenly find that we have more<br />

time for strategic thinking and energy for action, in a fast paced<br />

economy like the <strong>Waikato</strong> that’s extremely valuable.<br />

DIGITAL DELIVERY of this intelligence enables us to reach<br />

out to customers, staff and suppliers in simple ways. We have<br />

recently seen the rise of Virtual and Augmented Reality which is<br />

now a consumer reality and expect this to increase in 2017. The<br />

ways in which information can be shared and collaborated on<br />

is now so much wider than a Word document or spreadsheet.<br />

Here at Vo2 we have moved to Bamboo HR which allows team<br />

members and managers to manage their own leave and update<br />

their own profiles, greatly reducing admin time across Vo2<br />

whilst increasing team engagement. The devices we use are now<br />

diverse and personal, with many employees expecting to use<br />

their own smart device rather than a company asset. Phones<br />

and tablets can now achieve the results that were previously<br />

dependant on a desktop device, freeing us to spend less time<br />

bound to the desk and more time collaborating with customers<br />

and team members.<br />

DIGITAL COLLABORATION is the obvious conclusion, with so<br />

many sources of intelligent information and ways to have users<br />

engage with them, the ability to create bespoke experiences<br />

out of standardised building blocks is increasingly possible. We<br />

recently experimented with integrating Google Analytics with<br />

Microsoft Power BI and customer information to create business<br />

targets based off website analytics. In order to create this ability,<br />

it took a week from initial idea to initial delivery, something that<br />

would have taken a lot longer only a couple of years ago. This<br />

rapid improvement increases our ability to experiment, innovate<br />

and learn.<br />

So with this increasing acceleration in our digital age, how<br />

should we respond? Here’s a few suggestions:<br />

1) Learn to think systematically, what are the dynamics and<br />

drivers of your business and what decisions are needed to be<br />

made or actions initiated. The role of technology in 2017 will be<br />

to provide the info to support this in a simple, mobile manner.<br />

2) Re-design your systems to ensure that they are serving you<br />

and not the other way round. Until the robots take over, we are<br />

still in control!<br />

3) Think freely about the ideal place to engage with information,<br />

it may be on the road, at a cafe or alongside a customer, get the<br />

right devices for those situations.<br />

At Vo2, we partner with local businesses to solve problems<br />

digitally, through business consultancy, web and app<br />

development and managed IT services including cloud, as our<br />

team bring global technologies to regional New Zealand.<br />

Get to know us, learn with us and let’s have a great 2017!<br />

High performance digital thinking<br />

Working with organisations across the <strong>Waikato</strong> & Bay of Plenty to raise their digital<br />

performance<br />

www.vo2.nz

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