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Presentation 4: Vincent Kole (with Ann Wales)<br />

From Librarian to Knowledge Broker in Scotland and Zambia:<br />

Towards an Internationally Transferable Model for<br />

Translating Knowledge into Action in Frontline Care.<br />

This paper was a documentation of a project carried out between<br />

the University of Zambia and NHS Scotland, to provide a link<br />

between patients and their need to have more information beyond<br />

the diagnosis they received from a doctor.<br />

It was based on the framework which translates knowledge into<br />

action. And it was meant to provide clinicians with evidence based<br />

emergency information or advice within Chitambo – rural hospital<br />

setting in Zambia.<br />

The project enabled clinicians to appreciate the role an<br />

information/knowledge broker plays in enabling them have access<br />

to information which will enable them respond within various<br />

situations of their clinical work. A training workshop was held and<br />

health workers equipped with hands on training on finding the<br />

information they need both online and paper based.<br />

Mr. Vincent Kole (L) made this oral<br />

presentation while Mr. Consider<br />

Mudenda (R) used a poster<br />

presentation to provide additional<br />

information<br />

Comments and Questions<br />

1. Presentation needed to define use of the words “outcome”<br />

and “impact”<br />

2. What was meant by “call handling”? Patients are allowed<br />

to call health workers especially during emergency<br />

situations. Consequently, a component on how to handle<br />

calls during such situations was included within the<br />

training.<br />

22

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