KEY ISSUES FOR DIGITAL TRANSFORMATION IN THE G20

%
100
90
80
70
60
50
40
30
20
10
0
2015 2005
Sources: ITU World Telecommunication/ICT Indicators Database; Eurostat Information Society Statistics Database, November 2016.
Internet usage varies considerably across G20 economies, ranging from 22% of all individuals (Indonesia) to
93% (Japan). In addition to Japan, many other G20 economies show very high rates of Internet use, including
the United Kingdom, Korea, and Canada, although some G20 economies show a significant gap in Internet
users, due in large part to lower levels of broadband penetration and other digital infrastructures (Figure 6).
Other differences in uptake are due primarily to age and education, often intertwined with income levels. In many
countries, uptake by young people is almost universal, but there are large differences for older generations.
%
100
90
80
70
60
50
40
30
20
10
0
2015 2005
Note: Please note that the number of total individuals may vary across countries depending on age intervals.
Sources: ITU World Telecommunication/ICT Indicators Database; Eurostat Information Society Statistics Database, November 2016.
The Internet opens up new opportunities on domestic and global markets for consumers and businesses. To take
advantage of these opportunities, a web presence is essential. More than half of all firms had a web presence in
most G20 economies, and web presence among firms has increased across the board in the last decade (Figure 7).