Money Making

BRAND PROFILE
[ FIRSTLIGHT HOME CARE ]
CULTURE OF CARE
With a base network of over 200 offices in America,
FirstLight Home Care is launching its franchise in the UK
resources - wherever and whenever
they’re needed.
Domiciliary and home care services
can be provided for a short period to
help people get through a busy time by
the hour or day, around the clock or on a
long-term basis as part of ongoing care.
Regardless of age,
background or location,
most people today have
something in common
- they want independence, freedom,
flexibility and quality of life.
FirstLight Home Care was created
to help adults achieve all of those
things and with a keen focus on
delivering the very highest levels
of client satisfaction and carer
retention.
UK EXPANSION
FirstLight is a domiciliary and home
care provider with a base network
of over 200 offices in America and
has being recognised as one of the
top home care brands when it comes
to quality and client satisfaction. It’s
now bringing its new approach to
expansion to the UK.
FirstLight provides quality,
affordable domiciliary and home care
to fulfill a variety of needs. In fact, one
of FirstLight’s key differentiators is its
focus not just on the older adult who is
ageing, but also on a number of other
groups of people who need support to
help them achieve their goals for daily
living.
FirstLight is a lifeline for elders;
people with disabilities; those
recovering from surgery, illness or
injury; new mothers; or anyone who
needs a little extra assistance.
Domiciliary and home care fills the
gap between medical services and
the everyday tasks a person may be
able to complete for him or herself.
It provides families with extensive
NEW APPROACH
FirstLight was designed from the
ground up to bring a new approach
to high quality care in the home
or community. Every facet of the
domiciliary and home care segment
was extensively studied to create a
culture of care and a service focused
system that provides clients with
dependable and exceptional service.
And that exceptional service begins
with the company’s carers.
FirstLight’s carers are people who
have ‘been there’ and understand the
challenges families face when caring
for loved ones, whether they’re across
town or across the country. FirstLight
carers are direct employees, thoroughly
screened and checked, and must
successfully complete the company’s
rigorous care training.
Central to the FirstLight care
approach is matching clients with a
carer who fits the personality, needs
and vision of the client and family. Its
technology platform is unmatched
in providing core functionalities,
combining payroll processing,
scheduling, billing and operational
management with the top priority to
deliver quality of care.
SERVICES THAT FIT
DIVERSE NEEDS
Domiciliary and home care provides
support to people with a wide range
of needs. And it lightens the load for
family carers, who would otherwise
be the sole source of support for their
loved ones.
30 MAKING MONEY