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EC-iBRANDBOOK-020217-002

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Marketing Plan<br />

Brand Marketing & Positioning<br />

Driver benefits designed<br />

for the curves ahead.<br />

Make it easy for your customers to say yes.<br />

Brand & Positioning<br />

EasyCare provides a full suite of industry-leading<br />

F&I benefits and innovative dealer solutions<br />

that create passionate employees and<br />

customers at every touchpoint.<br />

Brand marketing and positioning begins internally and is intrinsic to our marketing<br />

efforts, business development, customer service activities and employee culture.<br />

Secondary focus: grow benefits<br />

written by our dealers<br />

800.458.7071<br />

easycare.com/fis<br />

F&I BENEFITS<br />

Now that we have established baselines and identified the most realistic<br />

opportunities, our traditional brand marketing (such as ads in specific industry<br />

publications) in 2017 will be focused and used in conjunction with various events<br />

and product launches. These events provide strong exposure to the entire industry<br />

via print and digital media outlets that go beyond the events themselves.<br />

The 2017 brand guidelines and brand book define the standards, voice,<br />

language and tone of our communications enterprise-wide, serve as a tool<br />

to generate consistency across all our representative activities, dealer touchpoints<br />

and consumer marketing exposure, and generate brand confidence in our<br />

representatives and prospects.<br />

Our branding goal is to differentiate and maximize the impact of our marketing<br />

by positioning our brand through our culture and our WHY, our value at every<br />

dealership customer touchpoint, and EasyCare’s understanding of, and ability to<br />

engage, today’s vehicle owners and drivers.<br />

Primary focus: grow our dealer base<br />

Our goal is to initiate dealer marketing and communications programs that are<br />

targeted at the right dealers for EasyCare and generate interest by cutting through<br />

competitor noise – to build a growing funnel of qualified leads for Business<br />

Performance to act on, resulting in on-boarding more of the “right” dealers for<br />

EasyCare and fostering long-term relationships.<br />

Activities to accomplish this goal:<br />

Continue consumer communications<br />

(primarily our digital, social and consumer<br />

benefits collateral – including POP and other<br />

dealer touchpoints) centered on “Protecting<br />

What Moves You.” This consistently focused<br />

approach is not only designed to increase<br />

consumers’ willingness to purchase more<br />

F&I benefits, but to create consumer brand<br />

recognition in a “silent” brand market and<br />

inherit brand preference with consumers,<br />

thereby stimulating dealers’ interest and<br />

desire to partner with EasyCare.<br />

This approach has short-term benefits<br />

to our bottom line in the POP and dealer<br />

marketing support role, and long-term value<br />

as we become the consumers F&I industry<br />

influencer in the digital space, specifically<br />

mobile and social channels. These are the<br />

growing consumer marketing platforms that<br />

we must embrace in our industry; other<br />

traditional platforms, such as TV media,<br />

print publications and direct mail, have<br />

been declining for many years as budgets<br />

transferred to more efficient digital channels<br />

and consumer-centric mobile channel<br />

marketing.<br />

VSC GAP<br />

TIRE & WHEEL<br />

KEYCARE RV COVERAGE<br />

© 2016 Automobile Protection Corporation - APCO. EasyCare® is a registered trademark of APCO. Motor Trend® is a registered trademark of TEN: The Enthusiast Network Magazines, LLC.<br />

Life is a beautiful mess<br />

EasyCare’s Appearance Protection vehicle coverage is designed<br />

for real-life needs, making it easy for your customers to say yes.<br />

Learn more at EasyCare.com/appearanceprotection<br />

or call us at (xxx)-xxx-xxxx.<br />

EasyCare provides a full suite of industry-leading F&I benefits and innovative dealer<br />

solutions that create passionate employees and customers at every touchpoint.<br />

#lovethecarbusiness<br />

© 2016 Automobile Protection Corporation - APCO. EasyCare © is a registered trademark of APCO.<br />

PAINTLESS<br />

DENT REPAIR<br />

SEL<strong>EC</strong>T<br />

(BUNDLE)<br />

SCHEDULED<br />

MAINTENANCE<br />

COMMERCIAL<br />

VEHICLE COVERAGE<br />

APPEARANCE<br />

PROT<strong>EC</strong>TION<br />

APPEARANCE PROT<strong>EC</strong>TION<br />

• Providing B2B materials to support agent and Business Performance<br />

conversations with dealers<br />

• Expanding our industry footprint via PR/editorial opportunities, our<br />

dealer-facing website, LinkedIn content, advertising and video<br />

• Supporting local dealer association events attended by agents and<br />

Business Performance<br />

In 2017 we will completely refresh all<br />

consumer collateral (including videos),<br />

centered on “Protecting What Moves You”<br />

and focusing on EasyCare’s positioning,<br />

voice, tone and language.<br />

Navigate with confi dence<br />

Face the turning tides and shifting market with ultimate<br />

knowledge and power. EasyCare’s comprehensive dealer<br />

participation programs provide innovative strategies uniquely<br />

tailored to your specifi c goals so that you can discover<br />

unlimited potential for profi t.<br />

easycare.com/navigateadt<br />

800.458.7071<br />

CLICK HERE TO VIEW AD CALENDER<br />

EasyCare provides a full suite of industry-leading F&I benefi ts and innovative dealer<br />

solutions that create passionate employees and customers at every touchpoint.<br />

© 2017 Automobile Protection Corporation - APCO. EasyCare © is a registered trademark of APCO.<br />

WEALTH BUILDING

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