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SPICEJET<br />
INSIDER<br />
INNOVATIONS FOR<br />
COMFORT<br />
& CONVENIENCE<br />
AT SPICEJET, we believe that customer experience can always be improved upon. In<br />
keeping with this philosophy, we are constantly looking for ways to make travel not<br />
just a hassle-free experience, but also one that passengers will remember.<br />
Our latest slew of innovations reflects this: a product that rewards travellers who travel<br />
only with hand baggage; another that makes life easier for those who carry heavy<br />
baggage, but not heavy enough to be checked-in; yet another that offers a bigger<br />
choice of meals on board; products to please those who are always on the lookout for<br />
extra legroom, and those who are particular about where they sit on a flight; a prepaid<br />
card that allows passengers to make cashless transactions; an add-on service that<br />
allows the flexibility of cancelling or changing ticket(s) to suit your travel plan; and<br />
finally a product that aims at greater customer ease in case of flight disruptions. No<br />
surprise then that we are the country’s favourite budget airline.<br />
28<br />
MAY 2017
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